hello , I do not know why I cannot access my sketch up files when logged in to Trimble connect , can you help me access them?
If you would like to view SketchUp model in Trimble Connect web browser, please try download SketchUp model and re-upload model back to the same file location in Trimble Connect project. Model viewer will get generate and you should be able to view the model in 3D viewer once file is completed assimilation process.
You can review project activity under activity tab in Trimble Connect which you can track if file has been uploaded and saved successfully as well. Hope this could help and please let me know if you have any questions.
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