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Trimble Sync Manager is not brining in Text from my TBC Session into Access on TSC7

Question asked by kjcdesign42@gmail.com on Sep 6, 2018
Latest reply on Nov 20, 2019 by Kevin Clarke

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Ever sine I started using Trimble Sync Manager my field crew no longer sees text in there Access 2018 jobs in the TSC7.

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Chay Froggatt Mar 21, 2019 4:45 PM
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Hi Kevin,

Trimble Sync Manager does not change any of the data files as they are passed through the system to Trimble Access.
If you add a .dxf file containing text from your desktop to a project or job in Trimble Sync Manager you will see that it displays correctly when received in Trimble Access.

The missing text is caused because Trimble Business Center does not include the text layer when using Send to Sync. This has been flagged as an issue to the Trimble Business Center team and is being worked on.

Regards
Chay
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- Kevin Clarke @ Chay Froggatt on May 17, 2019 10:51 AM
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  Hi Chay,
  Any luck on getting this issue resolved?
  Thanks
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Kevin Clarke Nov 20, 2019 3:16 PM
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Hi Everybody,

Just following up to see if this issue has been fixed in TBC 5.20

Thank you,
Kevin
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