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Trimble TSC3s will not boot after charging

Question asked by Michael Kavanagh on Oct 10, 2018

I have a TSC3 that was running perfectly, I left it charging over-night and the next day the device would not boot. This is the second TSC3 in a week that has done this exact same thing. I get an LED indication that the unit is charging but I get a black screen.

I have tried booting it using a different charger, with and without a battery in the unit, as well as a swapping out a different boot module.

Since I am unable to boot I can not perform hard-resets or software updates.

Is it possible that the charger fried these TSC3s? Is there a way to preform a hard-reset on these TSC3s without starting them up?