Download issue.

Discussion created by Guest on Feb 1, 2019

Hi, I recently downloaded a free trail of sketch up which has now expired. Following the expiry I decided to purchase the annual sketch up shop version rather than the Pro version. My concern is that when I got the download option after purchasing, it created a fault code and could not download. Is there a specific reason for this and how do I overcome the problem?

I am wanting to use the sketch up for a number of projects that I work on including uploading DWG files and seeing them in 3d version.

Thanks Alun Bell