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Collector/Catalyst/TMM Authentication

Question asked by Raul Fonda on Sep 24, 2019
Latest reply on Dec 12, 2019 by Nico Becke

Having trouble with Catalyst in Collector.  Using TMM on the device I am able to connect to the Catalyst antenna and receive postilions with corrections.  I disconnect Catalyst and open Collector, I select Settings and Location Provider, Select Catalyst, set Antenna Height, Select Catalyst as the current provide, I then I get a pop-up on the screen asking to login to TMM for authentication, I select OK.  The program tries to open TMM and then locks up.  Collector becomes corrupted and requires an uninstall and reinstall.  This problem has occurred on two devices, Samsung S7 Edge and Samsung S10+.  I have followed the document Configuring Catalyst in ESRI Collector and the 6 steps in the Nico Becke response to a similar question on May 21, 2018.