Novapoint Water & Sewer Library

FAQ - Configuration does not open with error message 

11-09-2021 15:49

Configuration does not open with an error message

Problem 

First time you open configuration in a new WS-task you get this error message:

Unable to copy or rename from c:\programfiles\vianova\novapoint\<Novapoint-versjon>\WaterSewer\Config\Norway\NpWsConfig.sdf to C:\Users\<Brukernavn>\AppData\Roaming\ViaNova\Novapoint\18.10\Norway\WSConfig\<Prosjektnavn>_Np WsConfig.sdf

Or nothing happens

Solution

Check first your drivers to read .sdf database is installed.

Co to “Control Panel” (Startmenu in Windows and choose “Control Panel”) choose “Uninstall a program” Under the category Programs, Scroll down to check if these two software exist: Microsoft SQL Server Compact 3.5 SP2 ENU with version 3.5.8080.0 Microsoft SQL Server Compact 3.5 SP2 x64 ENU with version 3.5.8080.0

Here you can download drivers to Microsoft SQL Server Compact Edition 3.5 Download and install  http://www.microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=e497988a-c93a-404c-b161-3a0b323dce24

Notice this message on the bottom of the page:  “On a 64-bit Computer, install both the 32-bit and the 64-bit version of the SQL Server Compact 3.5 SP2 MSI files. Existing SQL Server Compact 3.5 applications may fail if only the 32-bit version of the MSI file is installed on the 64-bit computer. Developers should chain both the 32-bit and the 64-bit MSI files with their applications and install both of them on the 64-bit Computer. Refer to the KB article or to the Install.txt file that is extracted with the MSI files for more information.”

This means that if you have a 64 bit version, you need to install both 64 and 32 bit MSI files.

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