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Tilos Support Note - Applying the Named User License Patch 

09-28-2022 10:18

Problem

Changes made on the Trimble Civil Product Services (TCPS) server are causing Tilos to fail (not crash) when you try to change your license method to Named User. Tilos stays in the current mode without giving you feedback.

Solution

To fix this issue, replace a single file in your installation folder using the steps below.

Steps

  1. If running, close Tilos.
  2. Go to the Civil Construction Software Downloads page.
  3. Under Tilos > Latest Release, find Patch files for Named User License.
  4. Download the hdPrp010.zip file.
  5. Unzip the hdPrp010.dll file to your local drive and copy it.
  6. Navigate to and paste the file into this folder:
    C:\Program Files (x86)\TILOS\Tilos111MR3

Note:  The installation folder normally has restricted access. You will often need Administrator rights to copy files into it. For existing installations, you will be asked to overwrite files. The files can be overwritten.


   7. Restart Tilos, and sign in or change your licensing mode to Named User.

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Tilos Support Note - Applying the Named User License Patc...pdf   82 KB   1 version
Uploaded - 09-28-2022

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