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Troubleshooting connection Novapoint and Geosuite 

10-10-2024 00:00

Problem

  • Novapoint functions inside CAD software does not work 
  • Can not find file "Geosuite.DCMxx.xx.exe" messsage
  • Communication error with Geosuite

Example:

It usually requires you as a user to set the correct Novapointpath and version and copy a file called Geosuite.DCM to the correct path. Follow the steps below.

Troubleshooting

Try the following steps if you are having the issues stated above.

Step 1) Setting Novapoint and CAD version

Open "Config switcher" through the windows menu.

Make sure that you have selected the correct Novapoint and CAD version.

Also, make sure that you have a Geosuite version that is compatible with the version of CAD and Novapoint that are you using.

You can find a list here: Compatible CAD and Novapoint versions for Geosuite

If it is not possible to select a Novapoint version, then you can update the Geosuite.ini file see step 1B). If it is possible to update the Config Switcher, proceed to Step 2 right away.

Step 1B) Updating Geosuite settings file - Alternative to updating the Config Switcher

Open Geosuite Toolbox. In menu select Settings (Inställningar) -> Settings file (Inställningsfil).

Update the rows NOVAPOINTPATH and NOVAPOINTVER according to the following instructions.

Setting NOVAPOINTPATH

NOVAPOINTPATH should point to the folder of the Novapoint version that you are using. This search path is different depending on how your company installs Novapoint.

You can find the search path by going in to C:\Program Files\Trimble\Novapoint

If you are using Novapoint 2024 (ac21) the default folder name is 2024-ac21, but it is common that companies rename this folder to 2024 (ac21), see image below.

Update the NOVAPOINTPATH with the search path for the Novapoint folder followed by \NP_ACAD, see example below where the default folder name is used for NOVAPOINT 2024 ac21.

NOVAPOINTPATH=C:\Program Files\Trimble\Novapoint\2024-ac21\NP_Acad

(C:\Program Files\Trimble\Novapoint\{NOVAPOINTFOLDERNAME}\NP_Acad)

Setting NOVAPOINTVER

NOVAPOINTVER depends on the Novapoint version. You can find a list of the different Novapoint versions here: 

NOVAPOINTVER for Novapoint versions

Update NOVAPOINTVER with the version that you are using:
NOVAPOINTVER=XX.XX

where XX.XX is the version number, for 2024 ac21 it should be:
NOVAPOINTVER=26.15


2) Missing Geosuite.DCM.XX.XX.exe file

If there was a problem with the Novapoint PATH and VER, then you are probably missing the Geosuite.DCM file that is used by the program.

Navigate to: C:\Program Files (x86)\Trimble\Novapoint\GeoSuite\2020\Novapoint

You should see folders that are named according to the different NOVAPOINTVER.

Go in to the folder that represents the Novapoint version you are using (26.15 for Novapoint 2024 (ac21)), and then proceed until you get to files that are called GeoSuite.DCM.XX.XX.exe, see image below.

Copy the Geosuite.DCMXX.XX.exe file, and paste it inside:

C:\Program Files\Trimble\Novapoint\{NOVAPOINTFOLDERNAME}\NP_Acad\Binaries

You need to replace {NOVAPOINTFOLDERNAME} with the name of the Novapoint folder for your version. To get the name of the Novapoint folder for your version, navigate to:
C:\Program Files\Trimble\Novapoint to find out what the folder name is called.

For example, the folder for Novapoint 2024 (ac21) is by default named 2024-ac21 but is often renamed by companied as 2024 (ac21). 

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