WorksManager

Overview

The Trimble Internet Base Station Service (IBSS) is being moved to a new technology stack — IBSS v2. This shift will decouple IBSS from outdated cloud infrastructure and make the service more reliable and scalable. Furthermore, this upgrade uses common infrastructure with the Geospatial IBSS. 

This transition will occur on 5th July 2025 and applies only to customers WHO DON’T use shared bases/ rovers. For customers using shared bases/ rovers, Trimble will be available to assist dealers in facilitating customer transitions to IBSS V2 at a convenient/ preferred time.

For any questions/ concerns/ assistance around this transition, please reach out to wm-ibss-ug@trimble.com

Impact of this upgrade

While the transition will be transparent for the majority of users, modifications to field systems will be necessary in a number of instances. The changes can be grouped into the following.

• Firewall/ DNS names

• myconnectedsite.com/ TCC deprecation (use WorksManager instead)

  • IBSS user interface

  • Connection history reports

• Custom devices limitations

Firewall/DNS names

As this is a new IBSS caster, outbound firewalls that block NTRIP connections may need to be updated. 

• The current IBSS v1 uses <org>.ibss.trimbleos.com as the DNS name. The new construction IBSS v2 also uses the same name; however, instead of resolving into an IP address, it resolves to ibss.trimble.com via a CNAME. Trimble access uses ibss.trimble.com directly. 

• ibss.trimbleos.com resolves normally into two IP addresses, 20.106.16.120 and 4.249.128.73 but note that it can also resolve into 172.202.112.44 and 20.221.75.6. It is strongly recommended using DNS names if possible.

• Connections are made on port 2101 (standard NTRIP), 52101 (TLS NTRIP connections for construction), and 2105 for TLS connections for Trimble Access 

myconnectedsite.com/ TCC deprecation

IBSS user interface

The legacy interface of myconnectedsite.com for IBSS will no longer operate. It will not list base stations and cannot be used to generate the connection report. 

Instead, use the Trimble WorksManager Internet Base Station Services page. You can view the connection status and generate the reports here.

This display shows all active base stations that are in the account and any that have been connected in the last 30 days.

Connection history report download

When downloading the Connection History Report, two separate files will be generated. Users must accept the "Download multiple files" prompt in their browser if they haven't already enabled it.

• v1 (TCC): Contains historical connection data from the legacy IBSS v1 system in xls format.

• v2 (IBSS v2): Captures connection history from the new IBSS v2 system in csv format.

Once the transition has been made to IBSS v2, no new information will be added to the TCC report and over time, it becomes blank

Custom devices limitations

Custom devices are still supported to allow 3rd party or non listed Trimble device usage. However, do note that while TCC allows custom devices with any format, WorksManager does not. For instance, in TCC, you can simply add a device with the name ‘Topcon’. However, in WorksManager, you cannot; instead, you create a custom model ‘TopCon’, then add the device against the model type, along with the device serial number. The device name then becomes <Model>-<ID>, ‘Topcon-12345’ in this example.

In case some 3rd party devices are not working with IBSS v2 (due to the differences stated above), delete the device and add it back again as a quick fix. When doing this, use my connected site (TCC) to delete the device and use WorksManager to re-add it back. Creating a new device name may make this transition simpler. Some Trimble devices that were added via the myconnectedsite.com (TCC) interface may also show the same issue. Again, as a quick fix, delete the device and re-add it.

Also, custom devices added in TCC will be able to view base stations owned by the same account, but they WILL NOT be able to use base stations that are shared into the account.

Determining what version you are using

https://trimbletools.com/IBSS/Ver_Check.html can be used to determine if your organization is v1 or v2.

Known issues

Authentication issue reported, when the base is not available

When the base station is not available, the caster will incorrectly return that you have an invalid user name or password. So, before checking rover setup issues, confirm that the base station is operating correctly and the base name that the rover has is correct.

NTRIP V1 client may not show the list of mount points

IBSS v1 and v2 requires that the NTRIP client provide authentication. When IBSS V2 caster is used with a NTRIP V1 client, it does not follow the NTRIP standard correctly and responds with a NTRIP v2 source table and this may cause some NTRIP clients to not be able list the base stations (mountpoints).

FAQs

1. We understand that TCC decoupling is part of this change. Can you elaborate what this will look like from the WorksManager end?

Yes, this means you will no longer login to TCC to perform any IBSS management functions. Instead, you can use WorksManager for your needs.

• • To add a base, just add the receiver device in Account > Devices in WorksManager with an id/ password, and proceed to set up the base in the field as usual. 

  • Navigate to Account > Internet Base Stations. You can view active base stations, view base station details/ connected devices, and generate connection history reports from here.
  • There is no concept of ‘Managed base station’ in WorksManager (unlike TCC). Instead, when you have rental/ subcontractor bases/ rovers, and you want to use them alongside your devices, you can use the partnering functionality. Customers with shared base/ rovers will be transitioned independent of the July 5th timeframe.

2. With this migration into IBSS v2, will there be any change to remote access?

No, there is no change to remote access for field systems

3. We currently use DYNDNS for remote access via a static IP. Will this change affect the IPv4 configuration?

There is no change to remote access. The GNSS receivers do not have remote access integrated. Dynamic DNS, Static IP and VPNs are examples of technologies which require networking configuration to support access.

4. Can I have a GNSS base station receiver  in multiple WorksManagers accounts?

Yes, using standard NTRIP connections. The Trimble GNSS receivers have an optimised interface for IBSS, and it shares information, organisation and password, between all IBSS services. This means that you CAN NOT have a device in multiple accounts using the IBSS interface. However, you can use the standard NTRIP connection to allow for a device to be in multiple accounts. The easiest way to do this is use the IBSS UI, but before clicking OK uncheck the IBSS option, which will convert it to a standard connection

IBSS Mode UI:

Same information in standard NTRIP: