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3D views wont load in Trimble connect browser (Chrome, Firefox and internet Explorer)

  • 1.  3D views wont load in Trimble connect browser (Chrome, Firefox and internet Explorer)

    Posted 11-20-2018 12:00
      |   view attached

    3D views wont load in Trimble connect browser (Chrome, Firefox and internet Explorer)

    In the app en the desktop it works well.

     

    This is in the free trial version.



  • 2.  Re: 3D views wont load in Trimble connect browser (Chrome, Firefox and internet Explorer)

    Posted 11-20-2018 17:41

    Hi Jakob, Would you be able to try upload the model back to Trimble Connect project again? If the issue still persists, please submit ticket to our support channel here connect-support@trimble.com so that our support team can help further assists in this request. Thanks



  • 3.  Re: 3D views wont load in Trimble connect browser (Chrome, Firefox and internet Explorer)

    Posted 11-21-2018 04:33

    Let me add a fact, Trimble Connect isn't supported as I'm aware of in Internet Explorer and Firefox.

     

    Refference:

    https://community.trimble.com/docs/DOC-10256-system-requirements#trimble_connect_mobile 

     

    At the top it's saying that the only supported browsers is Google Chrome.