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  • IBSS - Service Disruption

    By: Madhavan B Madhavan B , 12 days ago

    Dear WorksManager Users,

    Status: Completed

    Update - 2:35 PM UTC

    The IBSS service resuming normal operations at this time.

    Incident - 1:50 PM UTC

    We are observing an issue in IBSS V2 that is causing intermittent disconnections for clients and bases. Our team is actively investigating the matter.

    We will provide updates as more information becomes available.

    We apologize for any inconvenience this may cause and appreciate your continued patience.

  • Update on 'Self Invite’ Feature Unavailable

    By: Abitha Lakshmi Abitha Lakshmi , 12 days ago
    Dear Worksmanager Users,
    Please note the following update on the 'Self invite' feature unavailability.

    Issue & Impact : The "Self Invite" feature, which allows users to add themselves to a project, is currently non-functional for many projects.
     
    Reason for the Issue : This is also a result of the Connect integration. The Connect platform does not natively support the "self-invite" concept/workflow causing the feature to break during the integration process.
     
    Details of Partial Fix Implemented : The team has successfully restored this functionality for older projects.
    • Current Status : Self-invite is working for all projects created before the Pro launch (as an easy guideline, December 2025). These projects have been routed to the older system where the feature remains active.
    What’s Pending
    • New Projects : The issue remains unresolved for any new projects created post-Pro launch. The team is working to restore this capability for these newer projects.
     
    Workaround (Until Full Fix) : For new projects where self-invite is unavailable:
    • Peer Invitation : A user cannot invite themselves. Instead, an existing member of the project (e.g., the project creator or another project manager) must manually invite the user to the project.

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