Have found two workarounds so my team can continue working.
Either hard refresh chrome or link people to the 3D viewer directly.
Hopefully they solve this soon.
Found a quick fix do a "Hard refresh" in the browser.
Error processing data for Viewer. Please contact support.I need to know what I can do to upload it correctly to web browser so that myself and other team members can view it?I have tried on different web browsers also, Microsoft edge, Safari, Brave... etc, nothing is working, and time is running out!Any guidance would be appreciated? Thank youStuart