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TBC 5.30 PDF Display issues

  • 1.  TBC 5.30 PDF Display issues

    Posted 06-16-2020 04:30

    I am having problems with inconsistent displaying of Geo-referenced PDFs.  When set to Dimmed it frequently does this.

     

    This did not happen in the 5.20 series.

    Does anyone know what causes this.

    I have a NVIDIA Geoforce GTX 1080 video card.



  • 2.  Re: TBC 5.30 PDF Display issues

    Posted 06-16-2020 05:23

    Is that one image of a single page?

     

    The development team have been doing a lot of refactoring in the Graphics engine recently so they may have broken something - I have not seen this but I have not dimmed an image for quite a while, I will see if I can recreate what you are seeing. 

     

    Can you get the image back by undimming it?

     

    Alan



  • 3.  Re: TBC 5.30 PDF Display issues

    Posted 06-16-2020 06:42

    Thanks for talking this through today Ron, try those things that I mentioned on the phone and let me know if you still see this going forwards. I will send this in to development to take a look and see if they know what is going on. It may be an issue if we cannot recreate the issue.

     

    Check your Display Driver for updates. Check Windows and System Updates for your PC as each release of TBC we likely update our Graphics Engine (Hoops) and that will be looking for all the latest updates from all the Graphics Card providers - so if it worked in earlier versions but not now, it is quite likely that your Graphics Card Driver may need to be updated (or Windows or System Drivers and Updates).

     

    Also try the changes I suggested in Support - Options - Images - try the No Tiling / Do not down size option to see if that helps.

     

    Those other settings in the Support Options Display  - Enhance surface visualization in Plan View and Use Double Precision Patches can also make a difference in some cases.

     

    Let me know how you get on.

     

    Alan