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v5.3 update and points in pointcloud disappeard

  • 1.  v5.3 update and points in pointcloud disappeard

    Posted 05-02-2020 00:10

    Hi!

     

    Just opened a project i worked with last week but now the points in my pointclouds have disapperad, anyone know why? The problem is that TBC now not saves the .LAS file anywhere in the project just the database file so i dont seem to be able to get them back. i would really need a solution for this, any ideas? 

     



  • 2.  Re: v5.3 update and points in pointcloud disappeard

    Posted 05-02-2020 01:26

    And now i only get this.....

     



  • 3.  Re: v5.3 update and points in pointcloud disappeard

    Posted 05-02-2020 16:25

    The LAS files can be stored with the Project Folder - that is a setting that you want to copy the files to the Project file or not - That can be found under Support - Options - Point Clouds and is a check box that says

     

     

    The second thing that says Point Cloud Functionality has been disabled - Check your license information in Support License Manager - maybe you lost connection to your Security Key / Network License and therefore don't have a License to run the Point Cloud stuff active or something like that. Failing that I would reboot and see if that clears the issue. Let me know if either of these work / don't work - I may have to get the Techs on this one as I have never seen that message personally

     

    I cannot tell you why the Point Clouds disappeared from the project - that looks to me like the Project lost connection to the SDE Database used for the Point Clouds for the project - I cannot tell you how that happened

     

    Let me know if you can recover the functionality or not, and I will discuss with the Techs on Monday am.

     

    Alan



  • 4.  Re: v5.3 update and points in pointcloud disappeard

    Posted 05-02-2020 22:37

    Hi!

     

    Thanks for your answer Alan, this is strange. 

    This is what i now have tried and it dont work: 

     

    • Rebooting.Still 0 points in the imported files TBC says.
    • I opened another project with pointcloud (almost every project we have includes pointclouds) and it works. 
    • I started a new project and drag n dropped a pointcloud to import and it works without any problems. The license should be working.
    • Tried to import the same pointcloud file again in the project but it says the same, -the piontcloud functionality is disabled. 

     

    I will share this project to you Also by e-mail. Have a nice sunday!



  • 5.  RE: Re: v5.3 update and points in pointcloud disappeard

    Posted 02-03-2021 09:58
    I just had this happen to me as well. Tried checking "Copy Pointcloud..." Just reinstalled yesterday 5.3.1. It imports just fine in 5.4
    You ever fix it Fredrik?



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    Erik Petersen
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