Trimble Business Center

Hi!

Some project just wont open in my computer after crashing (it does in som other computers sometimes) and when i try to open them i just get a sign with "restoring project views" and it gets stuck there. 

In another thread here in the forum i got the tip to drag n drop the .vce-file and that worked just fine, i could open the project and start working in it but when i press "save" it just creates a new .vce-file and the original one cant be opend. 

Here is a video TBC 5, cant open some project the right way - YouTube  Maybe someone here can help me. 

Have a nice day.

Does the same lockup occur if once you get the project to open you save it under a new name? Perhaps using the same name again is causing a filing problem.

A number of years ago I started saving projects with the date attached to the name and whether it is in US Survey or International feet. An example would be NGF-12-20-18-US. If in the middle of the day I want to try something that might not work correctly then the project would be NGF-12-20-18 v2 or NGF-12-20-18-US-645pm or NGF-12-20-18-US-pdf-added. I end up with a lot of trial ideas that I have to be deleted but I can easily go back to the last project file that worked. I also do not use the Save history log files option and just have a reminder to save every 15 minutes.

The views for the last ten project files are saved in the following folder:

C:\Users\tmcclan\AppData\Local\Trimble\Trimble Business Center\31.0\ProjectViews

Rather than tmcclan use your name.  Delete this folder and see if that helps.

I Tried to delete that folder and it did not help im afraid, also saving the project with a new name also doesent help me because thats the old project. 

1. if i open the project file with the trimble logo, it opens a older project. I am missing a drawing wit a cut n fill map. 

2. If i open a empty project and drag n drop the .vce-file into the project it will open the newest one. I can save it by pressning "save" but i cant use "save as" because TBC tells me that i cant save that file as a .vce file.....

So right now my only way to be working with this project is to drag n drop the .vce file into a empty project every time and when i am finisched i have to delete the oldest vce file and keep the newest.  

Hi Fredrik, I think I have a solution for you. I wish I knew more about the file structure and file naming for TBC but here goes.

So this morning I tried using your steps and drag-n-dropped a project.vce~ file into my v5 window. I made a change and tried to rename it with Save As. Like you say it's not allowed. Then I saved it and I now had a project.vce~~ file. I closed the project and did a drag-n-drop of the project.vce~~ file. Sure enough the changes I made were there. I changed a layer color and again saved the project. I now had a project.vce~~~ file. I closed that project.

In file explorer I did a right click on the project.vce~~~ file and selected Properties. The full name appeared in the top box. I renamed it by removing the ~~~ and adding a different name called project-test.vce and hit OK. A warning that it could cause problems popped up and I hit YES to change it. In TBC I chose File->Open and in my projects directory chose the project-test with the TBC logo. When the project opened it had all the changes I'd made.

I don't think we are supposed to use the .vce~ files because they do not show up when using the File->Open command. I personally do not use the drag-n-drop feature to add files because sometimes it has not worked correctly.

I hope this might work for you. I'm also wondering if some of the problems you are experiencing come from using Dropbox? I have not tried using a Cloud service for file storage yet. I have been using a Synology NAS device that gives me 12TB of networked storage. Recently though because v5 seems to run slower I have been keeping the current project files on my C drive and put a backup on the NAS. I'm looking forward to seeing the first v5.X update with hopes some of the issues being reported here are fixed.

Thanks for your answer!

I will try to rename the file and see if it works. Smaller changes might work but if i have imported stuff like an pointcloud or orthophoto, does the projectfile remember the path to the imported file? I will try this tip but i cant righy now, im on Brussels airport heading for Miami.

Will test i as soon as i can. 

Again, thanks for your answer.

The file with the ~ in the file name is the last but one saved file as a copy. ie if I open a new project and save it as Alan.vce and then make a change and save it again I now have Alan.vce (Current save) and Alan.vce~ (the previous save). This file when renamed from .vce~ to .vce will open just fine.

You can do this if you get a corruption on your current file and get back the previously saved version of the file.

We don't automate this because we don't want people selecting the wrong version or auto changing a ~ file to a current project - we want that to be a deliberate act of the user.

Alan

I had suggested that the user delete the folder where the saved views are

kept. We keep these for the last 10 projects.  Deleting these files did not

help.  We have not been able to duplicate this here.  Based on the error

the change by engineering was to update the HOOPS version.  This large of a

change is not something anyone is willing to put in the patch.  If the user

is a BETA user we can get them a version to test when we make a BETA

version.  Otherwise updating their graphics card driver is the only other

thing I can think of.

On Fri, Jan 4, 2019 at 3:58 PM alan_sharp@trimble.com <trimble@jiveon.com>

Hi.

Now i have this problem again. I have been working on this project some days now and this morning i cant open it again. It only says "restoring views for the project" and get stucked. It never opens and i have to use ctrl+alt+del. 

The strange thing is, as same as last time, Magnus can open this project without a problem on his computer and save it. I cant....

And here is a video.  http://youtu.be/gNiRZLe-puY?hd=1

Please send me a screen snap of your options, project management settings and file location settings: as shown below.

The view settings for the last several projects are stored in the folder:

C:\Users\tmcclan\AppData\Local\Trimble\Trimble Business Center\31.0\ProjectViews

(use your name rather than tmcclan).

Erase or rename this folder and try to open the project again.

It could be the view settings are getting corrupt or there is a problem with permissions.  It could also be that the path to the information is too long or is changing.

Let me know if this works.

tim

Hi!

This is strange. 2 days later and a coulpe of restarts the project will now open the correct way. 2 days ago i waited almost 2 hours and the gave up. 

Here is some pics from my settings and folders, i dont seem to have the folder "31". 

One other strange thing is that when the project now opened it was with the "Toggle line marking" turned on. I knoww that it was not turned on when i closed the project because i almost never use this function. The problem now is that i havent been working on the correct file due to my problem so i now have to continue to drag n drop my "Danska vägen.vce~" because that file cant be saved as the original .vce-file. Or is there anyway around this?

Also are you running the patch version? (5.0.6956)

Yes.

#1 Eliminate dropbox as a variable.  Keep your files locally without any type of syncing.  I suspect that this is the root of your problem.  TBC is recording every command you run and the options used in a history file.  This is a constant activity which could cause a syncing issue.  You can turn this off in the project management tab of the options command.  Every change you make is recorded in an undo buffer file.  If you delete or change objects they get written to a file so that you can later undo the changes.  This would also cause a continuous syncing problem. You cannot turn this off.  If you have files that you cannot open, copy them to a local folder and see if that helps.

#2 Try and keep your file paths short.  Windows has a limit of the number of characters that can be used in a path.  TBC automatically creates folders for images and other items that can try to exceed the limits of windows.  Files of a length that work can be copied to a long path that cannot support the new length.  If they get renamed in the process then applications may not be able to find them.

#3 If you need to use the backup file (.vce~) rename the original file (.vce to something else) then rename the backup to the name of the original file.  This will keep the proper links to related files and folders.  In normal operations you should not need to do this.  I don't think the original file is corrupted, there is some permissions or other reading operation that is failing.  It could well be that dropbox is doing something in the background that is making TBC unhappy.  I would archive the project, move it to a local folder, check the file permissions and then try to open it.

Let me know if using a local folder helps.

tim