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News and Notifications - Down?

  • 1.  News and Notifications - Down?

    Posted 02-27-2020 14:45

    Is the Notifications/News panel down? I'm definitely connected to the internet and I can also load background map so I'm logged in as well.

     



  • 2.  Re: News and Notifications - Down?

    Posted 02-27-2020 14:57

    Up on my end



  • 3.  Re: News and Notifications - Down?

    Posted 02-27-2020 15:47

    it was up for me just the other day. IT has been blocking a bunch of social media sights lately maybe they screwed something up. Is there a url that needs to be whitelisted?



  • 4.  Re: News and Notifications - Down?

    Posted 02-27-2020 16:36

    http://www.informationforsurvey.com/tbc/TBC_News.htm?info4surv 

    Is for the news. 

     

    See if you can run the command "Checkforupdates"



  • 5.  Re: News and Notifications - Down?

    Posted 02-28-2020 05:36

    Yes I can check for updates and I can also browse to that url.....

    The last notification i remember seeing in the panel was the Trimble Works Manager post on the 21st.

    My panel is still down though. 

    I think I got a case of the gremlins.......



  • 6.  Re: News and Notifications - Down?

    Posted 02-28-2020 09:22

    Yea the IT department has got us screwed up. Going to get that url whitelisted and hope for the best. 



  • 7.  Re: News and Notifications - Down?

    Posted 02-29-2020 09:15

    I have asked for clarification on which URL needs to be whitelisted here or if there is something else you could do to get it back

     

    Alan



  • 8.  Re: News and Notifications - Down?

    Posted 03-02-2020 15:46

    We have it sorted out. The AV/Web Filter was set too aggressive. We backed it down and whitelisted the url Erik provided above.