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Create 3D PDF crashing TBC

  • 1.  Create 3D PDF crashing TBC

    Posted 09-10-2020 18:28

    What factors would cause the "Create 3D PDF" function to crash? - running version 5.3.

    As you can see from the snapshot, there is not excessive amounts of data.

     



  • 2.  Re: Create 3D PDF crashing TBC

    Posted 09-11-2020 10:33

    Hi Paul,

    Just tested in 5.32 and it's working. What was the behavior on your end, TBC freezing, disappearing, or throwing an error message?



  • 3.  Re: Create 3D PDF crashing TBC

    Posted 09-16-2020 00:00

    Hi Rui,

    Can confirm that TBC crashes, disappears.

    I can also confirm that it generated without any issues on another project.

     

    Any ideas?



  • 4.  Re: Create 3D PDF crashing TBC

    Posted 09-16-2020 10:19

    Hi Paul,

    Knowing it works on another project, we could look at the problematic dataset and see what causes the trouble. Do you mind sharing it? 



  • 5.  Re: Create 3D PDF crashing TBC

    Posted 09-18-2020 10:23
      |   view attached

    Hi Paul,

    I got an error message when creating a 3D PDF with your dataset:

    Then I tried to only export the objects in the image-covered area into a DWG, re-import it to a brand new project. This time it worked, and you could find the PDF as attached. 

    I have a feeling that it didn't work in the original dataset because it covers a large extent. If you look at the scale below, one of the baselines is over 10KM long. Since 3D PDF Creation doesn't allow you to select a subset of the dataset, maybe TBC cannot host such an extent in a PDF. 

     

    I will bring this to our engineers and find out what the root cause is. But at the same time, you could use the attached 3D PDF as a temporary substitute. 

    Hope it helps. Thank you.

    Rui

    Attachment(s)

    pdf
    with jpg1.pdf   1.08 MB 1 version