Trimble Business Center

Hi Guys, 

We're looking to install TBC 5.30 but get the following error:

   Package Trimble Business Center: Error 1327. Invalid Drive.

We've tried installing from the network drive, and from the local C drive.

We've tried both the online install and the offline install and get the same result.

The S: drive that it refers to as being invalid is operational.  

Any thoughts on resolving this would be appreciated.

Regards,

Julius

When did you download the TBC v5.3 Install Package?

If not yesterday, please download again as it may have been corrupted, and in the first week of release they made a change to the installation package as that had an issue.

When installing TBC v5.3, did you first deinstall the old version to remove it from your PC? If not do that. If you want to keep it as an alternative, you can browse the Program Folders for the TBC installation and Cut and Paste it to another location on your PC before de-installing the instance that remains. 

If you are having issues doing the installation, I would also run the cleanup utility to wipe the old instance from your PC. Backup up all your Menus, Templates, Libraries etc before doing this. The Cleanup Utility can be downloaded  from the following link

Click Here

Download and install the Cleanup Tool and then run it and use the Quick Clean option.

Now try installing the TBC v5.3 version. You can simple double click the Installation Package and it will unpack it and then place the installation package in C:\Trimble Downloaded Installations. Once unpacked it should just start to install, if not you can run Setup.exe from here also.

If this continues to fail, please email me again and I can call you. Please tell me where you are based and what time Zone and I will get back to you Monday morning.

If this works please let me know.

If it fails, you should also do a Windows Update, Graphics Driver Update and System Update from your PC Manufacturer. If you have all updates and a clean setup it should work.

Alan

Hi Alan, 

After running the Cleanup Utility we have had success with the installation of 5.30

In regards to the previous points.

I downloaded the previous TBC v 5.30 on the 18th.

I hadn't uninstalled previous versions, but did try (without success) again prior to running the cleanup utility.

Of note, the Error 1327 occurred again post uninstall and running the reinstall with the new download version.

The successful process (for us) appears to have been running the clean up, and then running the new install.

As the old version 5.20 was uninstalled I don't know if this assisted - but assume it may have.

Thanks for your help!

Regards,

Julius

Sounds like something got screwed up somewhere and that is when Cleanup

comes into it's own - Glad you are up and running now

Alan

On Mon, Jun 22, 2020 at 9:23 AM Julius.Newman@grounddevelopments.co.uk <