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TerraFlex sign in issue

  • 1.  TerraFlex sign in issue

    Posted 12-19-2019 23:52
      |   view attached

    Tried to sign into TerraFlex today, like any other day, and it popped up with the message “Your organisation has not allocated a user seat for these credentials”. 

     

    I logged into Trimble Connect and I’ve got an ‘Active’ status.

     

    Is there currently an issue with the TerraFlex app or something else?

     

    Thanks :-)



  • 2.  Re: TerraFlex sign in issue

    Posted 12-26-2019 10:36

    Baron,

     

    Being assigned as a user is only the first step. Under Trimble Connect License Manager the Admin needs to assign the User a license. (see below)