It sounds like you are using something other than Trimble Business Center software, if that is the case you should post this question on the main Trimble Community forum at this link as this forum only addresses Trimble Business Center questions, and the right people will likely never look at this forum.
https://community.trimble.com/
I apologize but I don't use Trimble Contracting Estimating software at all so am unable to assist you
Alan