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Help! Error when trying to save project

  • 1.  Help! Error when trying to save project

    Posted 10-14-2019 11:58

    I'm trying to save a project, but when I attempt to do so, I get an error saying that TBC has suffered an unexpected error. It also says I need to save and restart the program, I really don't want to do that and lose everything I've been working on since it won't save. I'm still able to work in the TBC file, I just can't save, is there any recourse? 

     

     



  • 2.  Re: Help! Error when trying to save project

    Posted 10-14-2019 12:13

    I am sorry to hear that happened to you, Brandon. I have asked a developer to review the exception you posted. Assuming that Save As doesn't work either, you could try exporting your project data to a VCL Project Link file in the meantime so you won't lose all of your data. I'll let you know what I hear back from the developers.

    David

    (See Export to Project Link Files (.vcl) in the help.)



  • 3.  Re: Help! Error when trying to save project

    Posted 10-14-2019 12:21

    I should also add that this kind of question should typically be addressed to your Trimble Support representative. Thanks.



  • 4.  Re: Help! Error when trying to save project

    Posted 10-14-2019 13:53

    Here is the answer from development:

     

    "Sounds like an object is holding onto a serial number of a deleted object. You should be able to select some of the data and export that to VCL. If you select the object that has the issue, the VCE export will fail."

     

    Are you able to Undo to the last point at which the file would save? Can you give us an idea of what kinds of tasks you were working on before the problem occurred?

    David



  • 5.  Re: Help! Error when trying to save project

    Posted 10-15-2019 05:57

    Unfortunately, I wasn't able to undo enough actions to be able to save. I was able to export as a VCL which seemed to retain most of what I had been working on. 

     

    I had been working on plotting cross sections for vertical surfaces at the time. I'm thinking that I may have deleted a surface that I didn't need, that may have been selected as a corridor reference surface.



  • 6.  Re: Help! Error when trying to save project

    Posted 10-15-2019 12:22

    I have been getting the same issues on one particular job,

    Generally seemed to be when changing linetypes / features

    TBC ErrorTBC Array Error

     

    Exporting as a VCL is not really an option as later on I have to produce As Built Plans in two differing Coordinate Systems (Set Out points have to be exploded and lose info)



  • 7.  Re: Help! Error when trying to save project

    Posted 10-15-2019 14:04

    Hi, I am getting an error as well. See attached. Also in the folder where my project is saved is creating .tmp files. Every time I try to save a .tmp fil is created. 



  • 8.  Re: Help! Error when trying to save project

    Posted 10-15-2019 14:07

    Also I had deleted a bunch of linework that I didn't need prior to trying to save.