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Siteworks Error "Index was outside the bounds of the array"

  • 1.  Siteworks Error "Index was outside the bounds of the array"

    Posted 07-02-2020 15:21

    I am running TBC 5.30 and Siteworks 1.20.20102 Build 355 on a TSC7.  I am creating a road surface in TBC and using the WorksManager commands to create the files and upload to WorksManager.  On the controller I can load the design without error as long as their is no surface selected.  If I select the surface (there is only one) then I will end up getting the error message:  "Unhandled application crash (details in TrimbleLog20200702_150041.elg).  Please reset controller.  Exception message: Index was outside the bounds of the array." I have attached the diagnostic file.

     

    I have also tried this using as a regular surface instead of a road surface and the same error occurs.

     

    Not sure what is happening.  If I create files like I do for SCS900 using the exact same surface and lines then it will load it with no problems i.e. a DXF and PRO file.  As soon as I try to use the VCL generated file (I have attached it) then it will not load without error.

    Attachment(s)

    zip
    TrimbleLog20200702_150041.elg.zip   3 KB 1 version
    zip
    WM - Channel Finish.vcl.zip   178 KB 1 version


  • 2.  Re: Siteworks Error "Index was outside the bounds of the array"

    Posted 07-03-2020 07:08

    Shaun

    This is a known issue and has been reported to the Siteworks team. It is caused by the VCL library that they are using in Siteworks is older in comparison to TBC, and that creates an incompatibility between Siteworks and TBC. If you see this you need to revert as you have done to DXF, TTM and PRO files for the time being.

     

    I was told by the Siteworks team that they would be doing an update that supports the latest VCL file library at some point, I have not heard where they are on that. I will forward this post to them for response also.

     

    Alan



  • 3.  Re: Siteworks Error "Index was outside the bounds of the array"

    Posted 07-06-2020 05:56

    Thanks for looking into this Alan.



  • 4.  Re: Siteworks Error "Index was outside the bounds of the array"

    Posted 07-07-2020 10:46

    the sitework team tells me that a release this qtr fixes the issue. In the short term they say that turning off the 3D view will also fix the issue

     

    Alan