Hey Nicole.
Thanks for the reply. Its kinda not random for me when its been happening on the daily basis for the past 2 or 3 years. Its painful in the fact that no other software has this problem. I have learnt to deal with it and open up a new plan window. For me i have notice it happens especially when joining line strings together in a large dataset. Try testing with a large dataset with multiple imports ie 12da, dwg, csv.
This was the advice given to me back in May 2020
"
This is I am told caused by a Graphics Glitch on the Hoops Graphic Library that we use in TBC to create the Graphics Views. I too have seen them, but not as much recently than as in historic times. It is a similar glitch that causes items that you select to be selected but not highlighted on screen - as you say the fix is to open a New Plan View and then you are goo to go until it happens again.
I am told that this Glitch can be more frequent if Hoops gets more clashes with your Graphics Drivers and this can be mitigated by some of the following
1) Make sure that your Graphics Card Drivers are 100% up to date
2 Make sure that your Windows installation is 100% up to date - and run Windows Update and take all updates rather than let your IS department control which updates you get - I know that at Trimble the IS department releases certain Windows updates only and you do not get full Windows Updates unless you do it manually for example
3) Make sure that your System is 100% up to date - take all BIOS and System Updates from your PC Provider eg Dell. and do that regularly.
Lastly use Support - Options - Advanced and try a different Graphics Display Driver if you are still having issues - mine defaults to DirectX 11 but you can override that and use DirectX 9 or Open GL or Open GL2 etc. and see if one of those approaches causes less glitches / no Glitches - this can be an effect of the age of your Laptop, the Graphics Card and Version and also the System of your PC that can cause Glitches - if you are fully up to date then you should see better performance."
Would be great to see if Trimble has worked on a fix
Regards
Bevan
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Bevan Macdonald
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Original Message:
Sent: 06-22-2021 09:21
From: Nicole Lim
Subject: Fat CAD line error, selection non-visible error
Hi everyone,
Thanks for bringing this back up again, I understand the frustration.
A user reported this issue in the past and submitted their project and video proof but I was not able to reproduce the issue on my side. Since it's so random, it may be hard to reproduce/fix, but I've passed that dataset to a developer for further investigation.
If there are any developments, I'll try to pass that on.
Thank you,
Nicole
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Nicole Lim
TBC Testing Intern
Original Message:
Sent: 06-22-2021 03:21
From: Alan Cliff
Subject: Fat CAD line error, selection non-visible error
I have been reporting this for years and nothing has ever been resolved. I did have some explanation about TBC using the same background stuff as other software- but they dont have the same issues. Furthermore, I just open a new plan view up and close the other-Its a very random problem
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Alan Cliff
Alan
Original Message:
Sent: 06-18-2021 15:03
From: Tylor Foster
Subject: Fat CAD line error, selection non-visible error
This keeps happening over and over and I have to keep closing and re-opening TBC.
Keep getting fat-lined randomly which opening the new plan view fixes this issue.
Select a line and move the cursor and the line highlight disappears along with all the line grips so you can't move a line without closing and re-opening the software.
Come on man...
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Tylor Foster
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