Hey Fredrik,
thanks a lot for this workaround!
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Titus Emanuel
SITECH Germany, digital engineering services
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Original Message:
Sent: 07-07-2021 02:18
From: Fredrik Bergstrom
Subject: 5.5 Orthophotos are not showing, why??
Just found the problem, its special caracters. Here is a video :)
http://somup.com/criij8Y1kz
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Fredrik Bergstrom
Original Message:
Sent: 07-05-2021 23:22
From: Titus Emanuel
Subject: 5.5 Orthophotos are not showing, why??
Hey Shane,
I now have this problem too, but I don't want to downgrade to 5.41 anymore. Until when can we expect the update to 5.51?
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Titus Emanuel
Original Message:
Sent: 06-18-2021 08:46
From: Shane Lyons
Subject: 5.5 Orthophotos are not showing, why??
Hey All,
We logged a support case yesterday on this and the engineers have found and resolved the issue in the upcoming 5.51 release which should be in the near future.
Regards,
Shane Lyons
Trimble Support
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Shane Lyons
Original Message:
Sent: 06-17-2021 13:04
From: Shane Lyons
Subject: 5.5 Orthophotos are not showing, why??
Hey Fredrik,
We have a support case in and will get this escalated to the TBC team to try and find the issue and get it taken care of ASAP.
Thanks for bringing this to our attention and we apologized for the issues this has caused. I'll keep you posted as to what the TBC team finds.
Regards,
Shane Lyons
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Shane Lyons
Original Message:
Sent: 06-17-2021 07:47
From: Fredrik Bergstrom
Subject: 5.5 Orthophotos are not showing, why??
Thanks!
The only thing i know (and tested) is that the orthophotos dont show up with old projects opened in 5.5 and it does not work to delete them and import again. But they do show up if i import the same othophoto in a new project in 5.5.
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Fredrik Bergstrom
Original Message:
Sent: 06-17-2021 07:22
From: Shane Lyons
Subject: 5.5 Orthophotos are not showing, why??
Hey Fredrik,
I'm going to open a support case today as I can't figure out why this one project is having issues with this ortho. I'm able to start a new project and have no issues viewing it there, but even if I reimport to this existing project it doesn't show up.
If there are any additional details you can give me about this project that I can include with the support case please let me know.
Regards,
Shane Lyons
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Shane Lyons
Original Message:
Sent: 06-16-2021 20:57
From: Fredrik Bergstrom
Subject: 5.5 Orthophotos are not showing, why??
Hi!
Did you see anything in my projects, do you need something moore?
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Fredrik Bergstrom
Original Message:
Sent: 06-16-2021 12:10
From: Shane Lyons
Subject: 5.5 Orthophotos are not showing, why??
Hey Fredrik,
Is it possible to share the project and project folder with me?
I'll see if I can figure out the issue and submit a support case if needed.
Regards,
Shane Lyons
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Shane Lyons
Original Message:
Sent: 06-16-2021 07:18
From: Fredrik Bergstrom
Subject: 5.5 Orthophotos are not showing, why??
Hi!
Look at this video, idont know why but after updating to 5.5 orthophotos are now not showing. Can someone please explain how to fix this? Recording #50
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Fredrik Bergstrom
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