Hi Tony
Have you uninstalled and reinstalled the Terraflex app?
If you have not used this in a while downloading the latest version may resolve this easy enough
After this we should get a support case going so it can be investigated more thoroughly and off community
If you are a reseller then submit a case through the MTP portal to the MGIS team
Otherwise contact your reseller and get them to investigate this - they will be your point of contact for sales and will have allocated you your Subscription so they will need to be in the loop
They'll need
- Your TID (email you use to log in)
- The log files from your TDC600
- You can grab these manually on the TDC600 through the file explorer
- ..Main Storage\Terraflex
- Grab the FieldApp.log & FieldAppLogs.zip