Trimble Business Center

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

I have noticed this as well while creating dimensioning. Visually on the screen it is showing that it is going to snap to the point but ends up using the true cursor location instead.

------------------------------
Shaune Dorron
------------------------------

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

I have noticed the osnap issue persists while using the move command or a grip edit for example. The running osnap prioritizes the object that is being moved or the grip you're editing. As you wouldn't want to snap to the object you are moving, the bug is rendering the running osnaps useless.

------------------------------
Richard Tyndall
------------------------------

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

Has anyone found that their blocks are all the wrong scale since the update? And have you found a solution?...Thanks.

------------------------------
Martin Riley
------------------------------

Original Message:
Sent: 01-10-2022 05:54
From: Richard Tyndall
Subject: 5.60.1 BUGS

I have noticed the osnap issue persists while using the move command or a grip edit for example. The running osnap prioritizes the object that is being moved or the grip you're editing. As you wouldn't want to snap to the object you are moving, the bug is rendering the running osnaps useless.

------------------------------
Richard Tyndall

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

Got the same here. Only happening to me when im moving linework etc. No issues for me with the snaps when creating new points or lines.

I have been in contact with our rep and sent him video footage of this happening. He is chasing it up.

Pretty dumbfounded how this hasn't been resolved.

------------------------------
Bevan Macdonald
------------------------------

Original Message:
Sent: 01-10-2022 11:40
From: Martin Riley
Subject: 5.60.1 BUGS

Has anyone found that their blocks are all the wrong scale since the update? And have you found a solution?...Thanks.

------------------------------
Martin Riley

Original Message:
Sent: 01-10-2022 05:54
From: Richard Tyndall
Subject: 5.60.1 BUGS

I have noticed the osnap issue persists while using the move command or a grip edit for example. The running osnap prioritizes the object that is being moved or the grip you're editing. As you wouldn't want to snap to the object you are moving, the bug is rendering the running osnaps useless.

------------------------------
Richard Tyndall

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

Hey Bevan, 

Could you please provide the mentioned video here and I'll get this over to the TBC team to investigate and look for a resolution. 

Regards, 

Shane Lyons

------------------------------
Shane Lyons
------------------------------

Original Message:
Sent: 01-12-2022 15:29
From: Bevan Macdonald
Subject: 5.60.1 BUGS

Got the same here. Only happening to me when im moving linework etc. No issues for me with the snaps when creating new points or lines.

I have been in contact with our rep and sent him video footage of this happening. He is chasing it up.

Pretty dumbfounded how this hasn't been resolved.

------------------------------
Bevan Macdonald

Original Message:
Sent: 01-10-2022 11:40
From: Martin Riley
Subject: 5.60.1 BUGS

Has anyone found that their blocks are all the wrong scale since the update? And have you found a solution?...Thanks.

------------------------------
Martin Riley

Original Message:
Sent: 01-10-2022 05:54
From: Richard Tyndall
Subject: 5.60.1 BUGS

I have noticed the osnap issue persists while using the move command or a grip edit for example. The running osnap prioritizes the object that is being moved or the grip you're editing. As you wouldn't want to snap to the object you are moving, the bug is rendering the running osnaps useless.

------------------------------
Richard Tyndall

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

Shane - has there been any update on this issue? My entire company recently updated all our software to 5.60.1 and are all seeing the same issue. Running snaps are not working properly. Please advise if/when we can expect to see a patch for this. Thank y ou

------------------------------
Kenneth Herwig
------------------------------

Original Message:
Sent: 01-14-2022 11:47
From: Shane Lyons
Subject: 5.60.1 BUGS

Hey Bevan, 

Could you please provide the mentioned video here and I'll get this over to the TBC team to investigate and look for a resolution. 

Regards, 

Shane Lyons

------------------------------
Shane Lyons

Original Message:
Sent: 01-12-2022 15:29
From: Bevan Macdonald
Subject: 5.60.1 BUGS

Got the same here. Only happening to me when im moving linework etc. No issues for me with the snaps when creating new points or lines.

I have been in contact with our rep and sent him video footage of this happening. He is chasing it up.

Pretty dumbfounded how this hasn't been resolved.

------------------------------
Bevan Macdonald

Original Message:
Sent: 01-10-2022 11:40
From: Martin Riley
Subject: 5.60.1 BUGS

Has anyone found that their blocks are all the wrong scale since the update? And have you found a solution?...Thanks.

------------------------------
Martin Riley

Original Message:
Sent: 01-10-2022 05:54
From: Richard Tyndall
Subject: 5.60.1 BUGS

I have noticed the osnap issue persists while using the move command or a grip edit for example. The running osnap prioritizes the object that is being moved or the grip you're editing. As you wouldn't want to snap to the object you are moving, the bug is rendering the running osnaps useless.

------------------------------
Richard Tyndall

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

The issue remains in 5.60.2 as well. 
When moving a selection, the running endpoint osnap will prioritize endpoint snapping to itself (from location) vs the endpoint of the line you're trying to snap too. 
Very annoying. Use the right click snaps to work around until (if) they get it fixed.

------------------------------
Richard Tyndall
------------------------------

Original Message:
Sent: 02-02-2022 09:42
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Shane - has there been any update on this issue? My entire company recently updated all our software to 5.60.1 and are all seeing the same issue. Running snaps are not working properly. Please advise if/when we can expect to see a patch for this. Thank y ou

------------------------------
Kenneth Herwig

Original Message:
Sent: 01-14-2022 11:47
From: Shane Lyons
Subject: 5.60.1 BUGS

Hey Bevan, 

Could you please provide the mentioned video here and I'll get this over to the TBC team to investigate and look for a resolution. 

Regards, 

Shane Lyons

------------------------------
Shane Lyons

Original Message:
Sent: 01-12-2022 15:29
From: Bevan Macdonald
Subject: 5.60.1 BUGS

Got the same here. Only happening to me when im moving linework etc. No issues for me with the snaps when creating new points or lines.

I have been in contact with our rep and sent him video footage of this happening. He is chasing it up.

Pretty dumbfounded how this hasn't been resolved.

------------------------------
Bevan Macdonald

Original Message:
Sent: 01-10-2022 11:40
From: Martin Riley
Subject: 5.60.1 BUGS

Has anyone found that their blocks are all the wrong scale since the update? And have you found a solution?...Thanks.

------------------------------
Martin Riley

Original Message:
Sent: 01-10-2022 05:54
From: Richard Tyndall
Subject: 5.60.1 BUGS

I have noticed the osnap issue persists while using the move command or a grip edit for example. The running osnap prioritizes the object that is being moved or the grip you're editing. As you wouldn't want to snap to the object you are moving, the bug is rendering the running osnaps useless.

------------------------------
Richard Tyndall

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

Hey Kenneth, 

I've reached out to the PM to see if there has been any comments from the engineers on this and what it is going to take to get resolved. With this being set to a critical bug for the next release cycle (v5.70), it would need to be resolved before that release. 

As @Richard Tyndall has mentioned below, you can use the right click snaps to workaround for the time being. Thanks Richard for the workaround here as well.

We understand this is extremely annoying and apologize for the inconvenience it has caused. I'll keep you updated if they are looking to possibly release another patch, but as of now this is set for v5.70 release.

Regards,

Shane Lyons
​

------------------------------
Shane Lyons
------------------------------

Original Message:
Sent: 02-02-2022 09:42
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Shane - has there been any update on this issue? My entire company recently updated all our software to 5.60.1 and are all seeing the same issue. Running snaps are not working properly. Please advise if/when we can expect to see a patch for this. Thank y ou

------------------------------
Kenneth Herwig

Original Message:
Sent: 01-14-2022 11:47
From: Shane Lyons
Subject: 5.60.1 BUGS

Hey Bevan, 

Could you please provide the mentioned video here and I'll get this over to the TBC team to investigate and look for a resolution. 

Regards, 

Shane Lyons

------------------------------
Shane Lyons

Original Message:
Sent: 01-12-2022 15:29
From: Bevan Macdonald
Subject: 5.60.1 BUGS

Got the same here. Only happening to me when im moving linework etc. No issues for me with the snaps when creating new points or lines.

I have been in contact with our rep and sent him video footage of this happening. He is chasing it up.

Pretty dumbfounded how this hasn't been resolved.

------------------------------
Bevan Macdonald

Original Message:
Sent: 01-10-2022 11:40
From: Martin Riley
Subject: 5.60.1 BUGS

Has anyone found that their blocks are all the wrong scale since the update? And have you found a solution?...Thanks.

------------------------------
Martin Riley

Original Message:
Sent: 01-10-2022 05:54
From: Richard Tyndall
Subject: 5.60.1 BUGS

I have noticed the osnap issue persists while using the move command or a grip edit for example. The running osnap prioritizes the object that is being moved or the grip you're editing. As you wouldn't want to snap to the object you are moving, the bug is rendering the running osnaps useless.

------------------------------
Richard Tyndall

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

Shane - did you talk to the PM about this? Any updates for us? This is getting to be very frustrating

------------------------------
Kenneth Herwig
------------------------------

Original Message:
Sent: 02-02-2022 12:25
From: Shane Lyons
Subject: 5.60.1 BUGS

Hey Kenneth, 

I've reached out to the PM to see if there has been any comments from the engineers on this and what it is going to take to get resolved. With this being set to a critical bug for the next release cycle (v5.70), it would need to be resolved before that release. 

As @Richard Tyndall has mentioned below, you can use the right click snaps to workaround for the time being. Thanks Richard for the workaround here as well.

We understand this is extremely annoying and apologize for the inconvenience it has caused. I'll keep you updated if they are looking to possibly release another patch, but as of now this is set for v5.70 release.

Regards,

Shane Lyons
​

------------------------------
Shane Lyons

Original Message:
Sent: 02-02-2022 09:42
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Shane - has there been any update on this issue? My entire company recently updated all our software to 5.60.1 and are all seeing the same issue. Running snaps are not working properly. Please advise if/when we can expect to see a patch for this. Thank y ou

------------------------------
Kenneth Herwig

Original Message:
Sent: 01-14-2022 11:47
From: Shane Lyons
Subject: 5.60.1 BUGS

Hey Bevan, 

Could you please provide the mentioned video here and I'll get this over to the TBC team to investigate and look for a resolution. 

Regards, 

Shane Lyons

------------------------------
Shane Lyons

Original Message:
Sent: 01-12-2022 15:29
From: Bevan Macdonald
Subject: 5.60.1 BUGS

Got the same here. Only happening to me when im moving linework etc. No issues for me with the snaps when creating new points or lines.

I have been in contact with our rep and sent him video footage of this happening. He is chasing it up.

Pretty dumbfounded how this hasn't been resolved.

------------------------------
Bevan Macdonald

Original Message:
Sent: 01-10-2022 11:40
From: Martin Riley
Subject: 5.60.1 BUGS

Has anyone found that their blocks are all the wrong scale since the update? And have you found a solution?...Thanks.

------------------------------
Martin Riley

Original Message:
Sent: 01-10-2022 05:54
From: Richard Tyndall
Subject: 5.60.1 BUGS

I have noticed the osnap issue persists while using the move command or a grip edit for example. The running osnap prioritizes the object that is being moved or the grip you're editing. As you wouldn't want to snap to the object you are moving, the bug is rendering the running osnaps useless.

------------------------------
Richard Tyndall

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

Same snap problems everyone has described.

------------------------------
Thomas Mauriello
------------------------------

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

Im hearing April/May for 5.70 release.

Cant explain how frustrating this is for my work Colleagues and myself. Taking 3 times longer to do anything and you have this cloud over your head wondering if everything is right. As a result having to do multiple additional checks. Our work flow has hit the skids. Finding it hard to believe that this base functionality isn't been addressed sooner. Sorry for the rant.

Regards

Bevan

------------------------------
Bevan Macdonald
------------------------------

Original Message:
Sent: 01-13-2022 12:35
From: Thomas Mauriello
Subject: 5.60.1 BUGS

Same snap problems everyone has described.

------------------------------
Thomas Mauriello

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

Agreed. Very frustrating and disappointing. Sorry/not sorry.

------------------------------
Richard Tyndall
------------------------------

Original Message:
Sent: 02-22-2022 17:36
From: Bevan Macdonald
Subject: 5.60.1 BUGS

Im hearing April/May for 5.70 release.

Cant explain how frustrating this is for my work Colleagues and myself. Taking 3 times longer to do anything and you have this cloud over your head wondering if everything is right. As a result having to do multiple additional checks. Our work flow has hit the skids. Finding it hard to believe that this base functionality isn't been addressed sooner. Sorry for the rant.

Regards

Bevan

------------------------------
Bevan Macdonald

Original Message:
Sent: 01-13-2022 12:35
From: Thomas Mauriello
Subject: 5.60.1 BUGS

Same snap problems everyone has described.

------------------------------
Thomas Mauriello

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

I am having same issue with the snaps as everyone has described. So annoying.

The snaps seem to work ok when you uncheck the 'Enable Dragging" option in the move objects command. Just means you can't see the object you are moving though.

Would be nice to have this one fixed ASAP.

Regards

Jory

------------------------------
Jory Hancock
------------------------------

Original Message:
Sent: 02-23-2022 07:40
From: Richard Tyndall
Subject: 5.60.1 BUGS

Agreed. Very frustrating and disappointing. Sorry/not sorry.

------------------------------
Richard Tyndall

Original Message:
Sent: 02-22-2022 17:36
From: Bevan Macdonald
Subject: 5.60.1 BUGS

Im hearing April/May for 5.70 release.

Cant explain how frustrating this is for my work Colleagues and myself. Taking 3 times longer to do anything and you have this cloud over your head wondering if everything is right. As a result having to do multiple additional checks. Our work flow has hit the skids. Finding it hard to believe that this base functionality isn't been addressed sooner. Sorry for the rant.

Regards

Bevan

------------------------------
Bevan Macdonald

Original Message:
Sent: 01-13-2022 12:35
From: Thomas Mauriello
Subject: 5.60.1 BUGS

Same snap problems everyone has described.

------------------------------
Thomas Mauriello

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

Any update on this Trimble? It has been 3+ months and I am still having these same issues. I am nervous to toggle off more than 1 layer at a time, because often when I do - I get an error & TBC crashes. I can't use running snaps with any level of confidence because half the time the snaps do not work properly.

Please advise when we can expect to see some progress on these issues.

------------------------------
Kenneth Herwig
------------------------------

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

This is the error message I keep getting. Seems to be related to the graphics display - as it happens when toggling off a layer group, or surface display. Please advise.

------------------------------
Kenneth Herwig
------------------------------

Original Message:
Sent: 04-08-2022 10:39
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Any update on this Trimble? It has been 3+ months and I am still having these same issues. I am nervous to toggle off more than 1 layer at a time, because often when I do - I get an error & TBC crashes. I can't use running snaps with any level of confidence because half the time the snaps do not work properly.

Please advise when we can expect to see some progress on these issues.

------------------------------
Kenneth Herwig

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------

Hey Kenneth, 

To the best of my knowledge the original issue that was discussed here is resolved in the next release, along with other issues. I can't remember if this was something that a support case was put in for or not, but is so could you provide that case number from you dealer. 

Is this error message something that you've had your dealer put in a support case on? If so, can you get the case number from your dealer? 

Regards,

Shane Lyons



------------------------------
Shane Lyons
------------------------------

Original Message:
Sent: 04-20-2022 10:49
From: Kenneth Herwig
Subject: 5.60.1 BUGS


This is the error message I keep getting. Seems to be related to the graphics display - as it happens when toggling off a layer group, or surface display. Please advise.

------------------------------
Kenneth Herwig

Original Message:
Sent: 04-08-2022 10:39
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Any update on this Trimble? It has been 3+ months and I am still having these same issues. I am nervous to toggle off more than 1 layer at a time, because often when I do - I get an error & TBC crashes. I can't use running snaps with any level of confidence because half the time the snaps do not work properly.

Please advise when we can expect to see some progress on these issues.

------------------------------
Kenneth Herwig

Original Message:
Sent: 01-01-2022 12:20
From: Kenneth Herwig
Subject: 5.60.1 BUGS

Just installed the patch (software version 5.60.1) & have noticed an old issue reappearing... something is off with the running snaps. In the past, once the "visual snap indicator" changed color - the snap would work. Now, even if the color has changed - you end up snapping FREE or to something else. I will update if I find any other bugs, thanks

------------------------------
Kenneth Herwig
------------------------------