Trimble Business Center

 View Only
Back to discussions
Expand all | Collapse all

Error when trying to classify any point cloud

  • 1.  Error when trying to classify any point cloud

    Posted 12-19-2024 12:11
    Edited by Juan Serpas Serpas 12-19-2024 12:12

    Hello

    When we try to classify any point cloud, we receive this error message. We are using TBC v. 2024.1

    Please need help, we have some jobs being held by this error.



    ------------------------------
    Juan Serpas
    ------------------------------



  • 2.  RE: Error when trying to classify any point cloud

    Posted 01-06-2025 09:11

    Please someone from Trimble Support. Do they have any answers?



    ------------------------------
    Juan Serpas
    ------------------------------

    Original Message


  • 3.  RE: Error when trying to classify any point cloud

    Posted 01-13-2025 08:00

    Hello:

    Please someone from Trimble Support, I need help to solve this problem.

    Thank you



    ------------------------------
    Juan Serpas
    ------------------------------

    Original Message


  • 4.  RE: Error when trying to classify any point cloud

    Posted 01-13-2025 13:36

    Hi Juan,

    Trimble Support will generally not respond here. You need to contact your dealer, who will contact Trimble if they can't answer you directly.



    ------------------------------
    Vincent Fortier-Richer
    ------------------------------

    Original Message


  • 5.  RE: Error when trying to classify any point cloud

    Posted 01-13-2025 13:39

    Thank you.

     

    I already contacted our dealer, but so far no answer. I kept asking for an update on the ticket but not response from Cansel.

     

    Juan

     




    Original Message