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Siteworks Report Utility Running in TBC 5.90 Subscription License

  • 1.  Siteworks Report Utility Running in TBC 5.90 Subscription License

    Posted 10-03-2025 06:25

    I have been unable to use the Siteworks Report utility. Keeps throwing these errors. Anyone have any experience with this? I have Version 1.8 of the utility.



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    matt fleischman
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  • 2.  RE: Siteworks Report Utility Running in TBC 5.90 Subscription License

    Posted 10-06-2025 04:43

    Hey Matt.  Try the following that was provided to me when I had a similar issue a few months ago.  Pretty sure something changed after a Windows update that affects Excel and stops the report from opening correctly.  Hopefully it works for you as well.

    1. Open Excel manually first (not from TBC), go to File > Options, then on the left select Trust Center, and click the Trust Center Settings button.
    2. From there, head into ActiveX Settings and change it to: Enable all controls without restrictions and without prompting.
    3. Click OK to save and exit, then give the report another go through TBC.


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    Brad Strachan
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    Original Message


  • 3.  RE: Siteworks Report Utility Running in TBC 5.90 Subscription License

    Posted 10-08-2025 10:17

    Hi Matt, 

    If you try running the RU directly, and not launching via TBC or SCSDM does that work?  And/or did Brad's ActiveX suggestions get things working for you?  If not, you can DM me your RU, your tasklog and record.txt and we can take a look. 



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    Steve DiBenedetto
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    Original Message


  • 4.  RE: Siteworks Report Utility Running in TBC 5.90 Subscription License

    Posted 10-17-2025 22:35

    I am also having this issue. 

    Has it been resolved? 

    The Active X did not work. My report utility works on my laptop but having this issue on a brand new PC build from this year.



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    Sincerely,
    Alejandro Banuelos
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    Original Message