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Subscription License Issues

  • 1.  Subscription License Issues

    Posted 09-08-2022 12:14
    Anyone else using subscription licenses that needs to constantly login and logout? I go through it all day. Thankfully two step verification is working properly now, it used to make me text a code daily.

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    Adam Bower
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  • 2.  RE: Subscription License Issues

    Posted 09-08-2022 12:20
    I am not seeing this and I'm on a subscription license as well. Can you tell me more about how this is occuring? Is it after long idle while TBC is still running? After reopening TBC in the same day? What version are you running? Latest is 5.70.8236.15475 (in About)

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    Charlie Sorg
    Product Owner
    Trimble Business Center, CIS
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    Original Message


  • 3.  RE: Subscription License Issues

    Posted 09-08-2022 12:29
    I'm running the latest version. I am in a large number of projects per day and I often leave TBC running idle, sometimes for an hour or too. Sounds like that may be a recipe for disaster.

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    Adam Bower
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    Original Message


  • 4.  RE: Subscription License Issues

    Posted 09-09-2022 07:40
    Hey Adam
    If you are the only one running the TBC license all day - you can also check it out (to run offline) remotely.  I think this is a great option that should remove any issues too.

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    Scott Bridges
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    Original Message


  • 5.  RE: Subscription License Issues

    Posted 09-09-2022 09:49
    Oh wow great tip, yeah I'm going to try that. Unfortunately i'll still have to do it for our RPS macros which is frustrating as @Richard Tyndall has mentioned.​

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    Adam Bower
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    Original Message


  • 6.  RE: Subscription License Issues

    Posted 09-09-2022 07:27
    We're not on a TBC subscription service but we're forced to logout and log back in multiple time per day in order to utilize the RPS TMLs. Trimble has been aware of this for sometime now.

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    Richard Tyndall
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    Original Message


  • 7.  RE: Subscription License Issues

    Posted 09-09-2022 12:41
    One of the reasons I won't update or use RPS TMLs is that my workstation has no internet connectivity and shouldn't have to.

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    Mark Matthews
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    Original Message