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TBC Crashes When Computer is Idle

  • 1.  TBC Crashes When Computer is Idle

    Posted 20 days ago

    I've been dealing with this for a year or more. When left idle i.e. lunch, TBC projects will crash and I will have to remove the lock to reopen them. If i inadvertently forgot to save before leaving the desk, everything is gone. Oddly enough it is not the entire TBC program crashing everytime it may only be one of several projects open simultaneously. It does seem to always be the one that causes me the most trouble.

    Has anyone else had this same issue or does anyone have an idea of what may be the problem? My desktop is several years old, running windows 11. Performance isn't generally a problem.

    Thank you.



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    Damon Esancy
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  • 2.  RE: TBC Crashes When Computer is Idle

    Posted 19 days ago

    The best advice I would give is to uninstall whatever version you are using, run the cleanup tool, and reinstall. What version are you currently using?



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    Brandon Knight
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  • 3.  RE: TBC Crashes When Computer is Idle

    Posted 17 days ago

    I'm running 25.20. I can't remember when I first had this happen as its been several years but I couldn't say for sure which update was associated with it.



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    Damon Esancy
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  • 4.  RE: TBC Crashes When Computer is Idle

    Posted 19 days ago

    do you have a data collector hooked on when this happens. because when i have tsc5 hooked and then remove data collector i get a frozen loop warning that it is no longer connected and have to force close tbc. the looping pop up might be blocked in your case and the computer going to idle might cause the disconnection. 

    just a guess. 



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    ian bissonnette
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  • 5.  RE: TBC Crashes When Computer is Idle

    Posted 17 days ago

    No data collector. I am still using the TS-3 and a few years back the trimble Sync quite working but I believe that was probably because i did update to a version that didn't support the old unit.



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    Damon Esancy
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  • 6.  RE: TBC Crashes When Computer is Idle

    Posted 17 days ago

    TBC doesn't crash for me, but at lunch when my laptop goes to sleep (having a network virtual license server) usually when I try licensed functions I will be an error that a license is needed to use that function.  It might happen 3 times in a row and then the 4th it sees the license, and then right back to the error. So I close the program before I go to lunch because that would be needed after I start getting the error anyways.



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    Robert Hoy
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