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TBC error crash "Serial number 189096 is not in the concordance."

  • 1.  TBC error crash "Serial number 189096 is not in the concordance."

    Posted 07-23-2024 22:56
      |   view attached

    What does the attached error message mean? It's a reoccurring error that happens when I save after I start joining and deleting lines in a large project. I am unable to save when this happens and have to force close the project losing my progress. It seems to happen randomly as a continue work the project



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    Tommy Dang
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    Attachment(s)

    txt
    trimble business centre error.txt   86 KB 1 version


  • 2.  RE: TBC error crash "Serial number 189096 is not in the concordance."

    Posted 07-24-2024 17:25

    That looks like a weird bug that occurs when deleting entities in your project.

    Does this happen with every single one of your projects, or just one specific one? Which TBC version do you use. How large is the project, could you upload the VCE here.

    Every drawing entity has an internal serial number, which the user never gets to see.

    If you join lines the geometric information needs to be transferred to one common entity. All the now empty entities need to be deleted from the project, and all references to them (i.e. is it a surfaces breakline) need to be changed to the combined linestring. If something fails here along the way that may lead to that error you see. It looks as if the program tries to access an entity that's not there any longer.

    You should contact your dealer and have Trimble investigate your project and why this is happening.



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    Ronny Schneider
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