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TBC Subscription License for multiple users

  • 1.  TBC Subscription License for multiple users

    Posted 10 days ago

    Hi brains trust. 

    Hoping for a little help here. Long time perpetual network license user which we share across the team with people jumping in and out during the day as needs require. 

    We have recently added an additional license to improve our capacity but have been pushed onto the new subscription service which does not seem to have the same functionality and the license has to be allocated to a seat/user? We were hoping that the system would be straightforward enough and operate like a network license and if a "named user" was on the list and logged in when opening TBC they could pull the subscription license for use and then when closing TBC the license was returned to the pool for the next user but it does not seem to have this functionality. The license could be allocated to a single shared user but this creates issues around staff departures and movements and unauthorised license usage. 

    Once again the move to subscription licensing for "improved user experience" and "flexibility" is far from the case and certainly has us looking in other directions for software usage as our TBC requirement is minimal. 

    Very happy to be proven wrong and shown a workable solution for us but not seeing it at present.



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    Nick McKelvey
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  • 2.  RE: TBC Subscription License for multiple users

    Posted 10 days ago

    i am interested in knowing how this works as well. and also was going to ask it you tried putting the subscription on a "shared" email address if that might work. not sure if it would need to be signed out before the next computer could use it. 



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    ian bissonnette
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  • 3.  RE: TBC Subscription License for multiple users

    Posted 10 days ago

    I'll second this request for being able to assign a list of potential Trimble IDs to a TBC license. We have multiple TBC users that aren't in TBC all day every day, and pressure from on high to reduce overhead cost. We need to be able to move fast and let individual users check licenses in and out without handing out account admin rights to every user and without having to have an admin manually switch licenses around at random times throughout the day. Actual individual user license selection could easily happen within the existing license manager in TBC...



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    M Hufford
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  • 4.  RE: TBC Subscription License for multiple users

    Posted 10 days ago
    just to be clear. the existing licence system is pretty annoying and the network system even worse.
    i often have to go into the regular licence manager and deal with it when it could/should be more automatic less glitchy. i will say with a faster computer now, it recognizes the licence faster if i have to update it or relink it.




  • 5.  RE: TBC Subscription License for multiple users

    Posted 10 days ago

    I asked this question at the December power hour, and Trimble's response was they might have something in the works about making this better but they could not say anything specific at that time.



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    Robert Hoy
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  • 6.  RE: TBC Subscription License for multiple users

    Posted 10 days ago

    Hello,

    I was not aware perpetual licenses were no longer an option.  I don't want to shift the discussion.  We use the perpetual license system and if that is being removed, i would be disappointed and looking to move on.  I agree the network license can be buggy, and beyond that very complicated if you don't want to have all equal seats of all functionality.  We need four copies of the advanced scanning TBC options, we don't need four licenses for mobile mapping, UAV mapping, etc.  The option to get this is to build another license server, or have something called a ghost server or something.  This seems like low hanging fruit to make work on a single server.  Two cents.



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    Clayton Bradshaw
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  • 7.  RE: TBC Subscription License for multiple users

    Posted 9 days ago
    clayton. our trimble sales rep reached out to us before the holidays. they said that before the break would be the last time to be able to buy any more perpetual seats/keys. then you have the option to keep the perpetual up to date till dec 2027. after that, perpetual will still work but is considered end of life and no more updates. for us, we let the maintenance slide so it would be cheaper to go to subscription, until a bunch of years down the road when it would catch up to us.

    the whole thing is aggravating. the updates we get from tbc and access do not justify the year over year costs. i heard a rumour that much of the past year or more has been put into making this subscription service change over instead of updates and new features that we have asked for for years. to me it is all an unjustifiable money grab. if things got resolved and incredible new features came along then yes i would be happy to pay. but there have been minimal improvements.

    for those working on tbc, this is not a criticism on your hard work. i realize it is challenging and technical. but the money put out here is a lot and to me it seems like it is going to trimble profit and not adding staff or helping the research team enough. maybe i am out to lunch and maybe the improvements are going to areas that i don t utilize like connect or machine tools, but for a regular surveyor running rtk, total station, scanner and lidar, i would love more.




  • 8.  RE: TBC Subscription License for multiple users

    Posted 10 days ago

    I'm also curious how other folks handle this.  We are moving into the subscription licenses, and while we have steady users that it makes sense to directly allocate a license to, we have many infrequent users (e.g. a few times per week) that it would not make sense to do this.  Looking like the solution for those is a shared user account but I'm not looking forward to managing many dozens of group accounts.  And then there is the restriction on machines used per day per user.  Being able to have a list of authorized users that can draw from a license pool would be ideal.



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    Andrew Klingenberg
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  • 9.  RE: TBC Subscription License for multiple users

    Posted 9 days ago

    We are in the same boat here. Our representative told us that Trimble is pushing people to move to the new subcription service, and older perpetual licenses are no longer sold (or at least are being phased out in the near future).

    Our work around is that the license manager (owner), to whoms TrimbleID the TBC license is bound to, has to assign all needed users with 'Admin' rights. This sucks (plainly said), as it might give too much rights to the users when going forward, and when there can be other products in the same pool, etc. But, using this method, the users can "Assign the seat" themselves, with out the need for the original license holder to intervene. But, this still requires communication between the users, which is a totally unnecessary step...



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    Ville Ronkanen
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  • 10.  RE: TBC Subscription License for multiple users

    Posted 9 days ago

    We are in the same boat. We have been using the perpetual network licenses for a long time and plan to run them until they are ripped away from us.

    I'd welcome being proven wrong, but I don't see how this could be a beneficial change for companies with many, albeit infrequent, users.



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    Joseph Perdzock
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  • 11.  RE: TBC Subscription License for multiple users

    Posted 9 days ago

    We have not been told that perpetual licenses would be removed.  What we did experience was a few directed sales leading us to subscription and if we weren't paying attention we would have been sold that.  I think it is unfortunate and disrespectful of the investment we have made into a very large closet of depreciated Trimble assets, and many, many years of software license maintenance.  There is also other hardware that was purchased and built to support network license server.

    I have found that many of the Trimble (and other company) subscription services do a very poor job tracking the reality of a company.  The subscriptions get assigned to an email or login, and if you use a staff member you risk dealing with a headache when there is turnover, or if you come up with some fake email alias, then you have issues with people changing stuff when other users aren't aware.  There isn't a way to assign the subscription to the company, like you do with a perpetual floating server license.

    Boo Trimble if it is true that perpetual licenses are being sunset.  This is a money grab, for a company that has a pretty captive audience and forces captive audiences within their own Geography.  I don't know many other businesses that have such a lock up market share as Trimble in California.  One authorized vendor of surveying hardware.  Isn't that enough advantage and low cost risk.  Now the value we have invested each year in maintaining our perpetual licenses is going to be ripped away.  Bummer.



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    Clayton Bradshaw
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  • 12.  RE: TBC Subscription License for multiple users

    Posted 8 days ago

    Anybody who is running on the new subscription license, can you send a static t02 or t04 file for an RTX solution?  We made the move at the start of the year and cannot use that function and get a license out of warranty error. Our sales rep escalated the issue into Trimble's tech support but so far we have no fix. 



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    Hunter Morris
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