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TBC Subscription License for multiple users

  • 1.  TBC Subscription License for multiple users

    Posted 01-20-2026 21:12

    Hi brains trust. 

    Hoping for a little help here. Long time perpetual network license user which we share across the team with people jumping in and out during the day as needs require. 

    We have recently added an additional license to improve our capacity but have been pushed onto the new subscription service which does not seem to have the same functionality and the license has to be allocated to a seat/user? We were hoping that the system would be straightforward enough and operate like a network license and if a "named user" was on the list and logged in when opening TBC they could pull the subscription license for use and then when closing TBC the license was returned to the pool for the next user but it does not seem to have this functionality. The license could be allocated to a single shared user but this creates issues around staff departures and movements and unauthorised license usage. 

    Once again the move to subscription licensing for "improved user experience" and "flexibility" is far from the case and certainly has us looking in other directions for software usage as our TBC requirement is minimal. 

    Very happy to be proven wrong and shown a workable solution for us but not seeing it at present.



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    Nick McKelvey
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  • 2.  RE: TBC Subscription License for multiple users

    Posted 01-21-2026 08:58

    i am interested in knowing how this works as well. and also was going to ask it you tried putting the subscription on a "shared" email address if that might work. not sure if it would need to be signed out before the next computer could use it. 



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    ian bissonnette
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  • 3.  RE: TBC Subscription License for multiple users

    Posted 01-21-2026 09:08

    I'll second this request for being able to assign a list of potential Trimble IDs to a TBC license. We have multiple TBC users that aren't in TBC all day every day, and pressure from on high to reduce overhead cost. We need to be able to move fast and let individual users check licenses in and out without handing out account admin rights to every user and without having to have an admin manually switch licenses around at random times throughout the day. Actual individual user license selection could easily happen within the existing license manager in TBC...



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    M Hufford
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  • 4.  RE: TBC Subscription License for multiple users

    Posted 01-21-2026 09:32
    just to be clear. the existing licence system is pretty annoying and the network system even worse.
    i often have to go into the regular licence manager and deal with it when it could/should be more automatic less glitchy. i will say with a faster computer now, it recognizes the licence faster if i have to update it or relink it.




  • 5.  RE: TBC Subscription License for multiple users

    Posted 01-21-2026 10:09

    I asked this question at the December power hour, and Trimble's response was they might have something in the works about making this better but they could not say anything specific at that time.



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    Robert Hoy
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  • 6.  RE: TBC Subscription License for multiple users

    Posted 01-21-2026 10:32

    Hello,

    I was not aware perpetual licenses were no longer an option.  I don't want to shift the discussion.  We use the perpetual license system and if that is being removed, i would be disappointed and looking to move on.  I agree the network license can be buggy, and beyond that very complicated if you don't want to have all equal seats of all functionality.  We need four copies of the advanced scanning TBC options, we don't need four licenses for mobile mapping, UAV mapping, etc.  The option to get this is to build another license server, or have something called a ghost server or something.  This seems like low hanging fruit to make work on a single server.  Two cents.



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    Clayton Bradshaw
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  • 7.  RE: TBC Subscription License for multiple users

    Posted 01-21-2026 20:38
    clayton. our trimble sales rep reached out to us before the holidays. they said that before the break would be the last time to be able to buy any more perpetual seats/keys. then you have the option to keep the perpetual up to date till dec 2027. after that, perpetual will still work but is considered end of life and no more updates. for us, we let the maintenance slide so it would be cheaper to go to subscription, until a bunch of years down the road when it would catch up to us.

    the whole thing is aggravating. the updates we get from tbc and access do not justify the year over year costs. i heard a rumour that much of the past year or more has been put into making this subscription service change over instead of updates and new features that we have asked for for years. to me it is all an unjustifiable money grab. if things got resolved and incredible new features came along then yes i would be happy to pay. but there have been minimal improvements.

    for those working on tbc, this is not a criticism on your hard work. i realize it is challenging and technical. but the money put out here is a lot and to me it seems like it is going to trimble profit and not adding staff or helping the research team enough. maybe i am out to lunch and maybe the improvements are going to areas that i don t utilize like connect or machine tools, but for a regular surveyor running rtk, total station, scanner and lidar, i would love more.




  • 8.  RE: TBC Subscription License for multiple users

    Posted 01-21-2026 10:49

    I'm also curious how other folks handle this.  We are moving into the subscription licenses, and while we have steady users that it makes sense to directly allocate a license to, we have many infrequent users (e.g. a few times per week) that it would not make sense to do this.  Looking like the solution for those is a shared user account but I'm not looking forward to managing many dozens of group accounts.  And then there is the restriction on machines used per day per user.  Being able to have a list of authorized users that can draw from a license pool would be ideal.



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    Andrew Klingenberg
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  • 9.  RE: TBC Subscription License for multiple users

    Posted 01-21-2026 23:14

    We are in the same boat here. Our representative told us that Trimble is pushing people to move to the new subcription service, and older perpetual licenses are no longer sold (or at least are being phased out in the near future).

    Our work around is that the license manager (owner), to whoms TrimbleID the TBC license is bound to, has to assign all needed users with 'Admin' rights. This sucks (plainly said), as it might give too much rights to the users when going forward, and when there can be other products in the same pool, etc. But, using this method, the users can "Assign the seat" themselves, with out the need for the original license holder to intervene. But, this still requires communication between the users, which is a totally unnecessary step...



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    Ville Ronkanen
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  • 10.  RE: TBC Subscription License for multiple users

    Posted 01-22-2026 08:22

    We are in the same boat. We have been using the perpetual network licenses for a long time and plan to run them until they are ripped away from us.

    I'd welcome being proven wrong, but I don't see how this could be a beneficial change for companies with many, albeit infrequent, users.



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    Joseph Perdzock
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  • 11.  RE: TBC Subscription License for multiple users

    Posted 01-22-2026 11:18

    We have not been told that perpetual licenses would be removed.  What we did experience was a few directed sales leading us to subscription and if we weren't paying attention we would have been sold that.  I think it is unfortunate and disrespectful of the investment we have made into a very large closet of depreciated Trimble assets, and many, many years of software license maintenance.  There is also other hardware that was purchased and built to support network license server.

    I have found that many of the Trimble (and other company) subscription services do a very poor job tracking the reality of a company.  The subscriptions get assigned to an email or login, and if you use a staff member you risk dealing with a headache when there is turnover, or if you come up with some fake email alias, then you have issues with people changing stuff when other users aren't aware.  There isn't a way to assign the subscription to the company, like you do with a perpetual floating server license.

    Boo Trimble if it is true that perpetual licenses are being sunset.  This is a money grab, for a company that has a pretty captive audience and forces captive audiences within their own Geography.  I don't know many other businesses that have such a lock up market share as Trimble in California.  One authorized vendor of surveying hardware.  Isn't that enough advantage and low cost risk.  Now the value we have invested each year in maintaining our perpetual licenses is going to be ripped away.  Bummer.



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    Clayton Bradshaw
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  • 12.  RE: TBC Subscription License for multiple users

    Posted 01-22-2026 14:43

    Anybody who is running on the new subscription license, can you send a static t02 or t04 file for an RTX solution?  We made the move at the start of the year and cannot use that function and get a license out of warranty error. Our sales rep escalated the issue into Trimble's tech support but so far we have no fix. 



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    Hunter Morris
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  • 13.  RE: TBC Subscription License for multiple users

    Posted 13 days ago

    I was recently told this is an issue they are working on and the solution is to use the RTX option online instead of through TBC.



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    Sean Lahann, PLS
    Phoenix, Arizona
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  • 14.  RE: TBC Subscription License for multiple users

    Posted 13 days ago

    Hi Sean and all,

    The RTX issue has been repaired in the recent release of TBC v2025.21.  It's available for download in the usual places, suggest here to start - TBC Geospatial Download



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    Joe Blecha
    Trimble Office Software
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  • 15.  RE: TBC Subscription License for multiple users

    Posted 12 days ago

    Thanks for the update, Joe! Appreciate it. 



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    Sean Lahann, PLS
    Phoenix, Arizona
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  • 16.  RE: TBC Subscription License for multiple users

    Posted 02-12-2026 01:08

    You can add multiple users as admins - then they can claim the seat when they need it.

    Then you can switch accounts and use the admin privilege you have been delegated to claim the seat.



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    Med venlig hilsen / kind regards

    Bjarke Andersen
    Tech Support Specialist
    .......................................................

    SITECH Danmark A/S
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  • 17.  RE: TBC Subscription License for multiple users

    Posted 02-12-2026 09:07

    Sorry, Bjarke, but I believe the solution you're proposing is impractical for our situation.

    We currently have more than 40 people using TBC. Our existing setup uses a 13‑seat license hosted on a server, with licenses assigned dynamically based on availability.

    We also do not want to grant administrator privileges to all employees.

    For these reasons, as mentioned earlier, a subscription‑based licensing model is not a practical option for us.



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    Juan Serpas Serpas
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  • 18.  RE: TBC Subscription License for multiple users

    Posted 02-12-2026 10:48

    I agree 100%. Trimble eliminating new maintenance options and then forcing a person to shuffle names around in and out of subscription licenses is like not making any more horse drawn carriages but not having any mechanism to keep the wheel on new automobiles! Poor planning by Trimble. All a big push to increase profits, but it will push smaller surveying companies away, and possible away from Trimble altogether.



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    Robert Hoy
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  • 19.  RE: TBC Subscription License for multiple users

    Posted 02-12-2026 10:58

    Hey Trimble:

    It is great to hear your involved responses.  Thank you for being part of the discussion.

    Also, Autodesk uses a subscription model, and they can still support a network license server with control by seat number.  I don't understand why this can't be Trimble model also.  

    I don't mind the yearly costs, we maintain our licenses anyway.  I mind the switching of allowed users.  We have four seats that getting uses 50% of the time by any number of 10 people.  Between certain hours of the days all seats are used at the same time, for maybe one hour at beginning and end of day.  Otherwise, it is rare to use all four seats, but it is very common that any of the 10 people may be using one of those four seats.

    Having an assigned subscription license, will be a nightmare.



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    Clayton Bradshaw
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  • 20.  RE: TBC Subscription License for multiple users

    Posted 02-12-2026 11:01

    Hi Juan,

    It isn't the "subscription" that is the problem.  As noted by me, Autodesk does subscription model with network available seats.  They don't make us assign those seat to arbitrary email addresses.

    We have the same situation you have, on a smaller scale.



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    Clayton Bradshaw
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  • 21.  RE: TBC Subscription License for multiple users

    Posted 02-12-2026 11:33
    I agree, Clayton. We already use Single Sign-On (SSO) to access Trimble Connect-why can't TBC leverage the same approach?


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    Juan Serpas Serpas
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  • 22.  RE: TBC Subscription License for multiple users

    Posted 02-13-2026 09:37

    I would again say this:

    Trimble's input hear is so loud it is deafening.  Wow! Crickets.



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    Clayton Bradshaw
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  • 23.  RE: TBC Subscription License for multiple users

    Posted 12 days ago

    Similar situation for us.

    We have 66 people assigned TBC in company portal that can use TBC. Our setup is a 7-seat license server that works for most users and 3 sub of aerial that around 6 people use so management hasn't been such an issue.

    Assigning Admin to all users and having them log on to assign themselves a seat when they need access and then ideally return it at the end is just a pain for the average person.

    I actually like the subscription model as it lets us have a range of license types which we couldn't have with perpetual licenses.  But why can't the subscription behave similar to a license server once the person is added as a named user, so they don't need to assign/release. That is how our Bentley licenses work...

    If you want to check a license out to work offline the workflow makes sense but not every time you use a program.

    The other issue with Admin is it is account wide and not at the subscription level.



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    David Greaves
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  • 24.  RE: TBC Subscription License for multiple users

    Posted 26 days ago

    Hi Nick,

    True the subscription model is named user (one person should have one Trimble Identity for one TBC edition license), which is different from the first-come, first-served network license model.  Trimble's focus on making the licensing personal is a part of a broader strategy that TBC is on forefront.  We are working on more transparent license management tools.

    We recognize this is a change from the perpetual options and, through our distribution partners, incentivize the change through subscription pricing incentives and functionality.  Engage with your Trimble reseller for pricing info (there's an attractive trade-in and multi-seat pricing discount) and review the TBC subscription website.  We've positioned more functionality at lower price levels, bundled Trimble Connect Business Premium with each seat, and have some exciting new functionality for subscription licenses in the works.



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    Joe Blecha
    Trimble Office Software
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  • 25.  RE: TBC Subscription License for multiple users

    Posted 19 days ago

    Someone correct me if I'm wrong, but I think we are actually talking about a numbers problem here above anything else. The numbers vary depending on the subscription, but I think what people are saying is if 40 TBC users shared 10 network licenses at $2500 per license per year, the annual cost was $25000. The only convenient way to utilize subscription licensing is for each user to have a license, so at even a reduced rate of $2000 per license per year for 40 licenses, it's still $80,000 per year, or a difference of $55,000 per year. Or choose the cost of major inconvenience or the cost of poor admin account security. Does that add some measureable perspective to this issue?



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    M Hufford
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  • 26.  RE: TBC Subscription License for multiple users

    Posted 19 days ago

    m hufford. 

    personally i agree with what you are saying. i have not actually tried the subscription, so not 100%. but i would say your scenario is compounded by the fact that you used to be able to let your perpetual license laps and still be able to use it. not sure what happens with the subscription but i assume you can not use it once the year is up without paying. so the old perpetual network or other keys would be good forever but stuck at the last maintenance payment date. when i used to do the math, if you left it for 3 years you would start to come out ahead after that. if you paid for maintenance before 3 years are up, you might as well have kept up to date the whole time. 

    with your numbers, after year 1 the out of maintenance user was paying 0$, but now are forced to pay minimum 20k or for full convenience 80 000$ !!!!!!

    our dealer prompted us to purchase more perpetual seats prior to christmas. we did not do it because we pretty much have enough.

    my real frustration here is this: you want us to pay big money then provide big service. i have been at this for 15 years or so and the changes to tbc are minimal. we used to pay up only to see the colors and ribbon change so that we could not find things any more. when ever i say this i don't want to blame the software engineers that i know are working as best as they can. but this is a huge budget and there are so many little things with tbc that are not fixed and so many improvements that could be made. if it was top notch i would pay up right away and be happy about it. but as is, there are too many frustrations. a simple command line that worked better and activated for every function and imbedded function prompt, with better escape functionality would go a long way, no separate command line for some cad, this is weird. there is way too much clicking in tbc that slows it down. people have been asking for better snaps for so so long. 3d point cloud snap could be cool...

    anyways, i don't want to get too deep into frustrations. 



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    ian bissonnette
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  • 27.  RE: TBC Subscription License for multiple users

    Posted 19 days ago

    I agree. Paying more is ok if you are getting more. For instance several years ago Adobe switched their photography programs to subscription only and for a few years, each quarter their profits double and tripled over the previous quarter. So they were only handing increased income to shareholders and executives and not providing significantly better products or services. There are so many items on their "enhancement" list they could spend 5 years implementing them, but they put most their effort it seems to adding new functions to attract niche market new clients.



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    Robert Hoy
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  • 28.  RE: TBC Subscription License for multiple users

    Posted 18 days ago

    For what it's worth, I use TBC everyday often 6-8 hrs a day and every new version release has improvements I appreciate and start using. I'm using point cloud/scanning features, GIS, construction, control network adjustments, etc.  Often when I see people on here complaining about the "lack" of improvements it's clear they're not heavy users. Or, I recognize the features they're asking for are things from Autodesk. Trimble, please, please, please for the love of the Lord don't make my TBC anymore like AutoCAD.



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    Andrew Haukaas
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  • 29.  RE: TBC Subscription License for multiple users

    Posted 18 days ago
    Edited by Nick McKelvey 18 days ago
    Just adding this to the mix now as well. Maybe someone else in the team is on the license at the minute, not certain and fair enough to be locked out but to now be slapped with a 24hour ban from using the license is absolutely not ok from an operational position.
    Joe I understand the "incentives" to jump to subscriptions but as per the general consensus of comments they do not remotely come close to stacking up financially or operationally in their current form and longer term the pricing will jump back to the old costs once they lapse making it even worse. 
    Sadly this comes on a day I was planning heavy usage and point cloud extractions. Lucky we still have the network license I can use otherwise either my client or trimble get the bill for the delays and downtime. 

    Happily I received the 2026 Trimble Community Survey in my inbox today and will be sure to provide my feedback there as well.
    image



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    Nick McKelvey
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  • 30.  RE: TBC Subscription License for multiple users

    Posted 18 days ago

    Hi Everyone, 

    I think it speaks volumes that Trimble doesn't participate or respond.  I don't think what we are asking for is rocket science or varying from normal.  Autodesk does it.  We have a subscription model with Autodesk and users automatically hold a license when the use it.  Licenses can be checked out for when you won't be able to access the license server.  In fact, it is almost exactly what Trimble provides now with the perpetual license, why they can't have the same for a subscription model is beyond me.

    Regarding the contributions about whether the program is awesome or not, this is not that thread.  This thread is an evaluation of the program, it is a response to something Trimble is doing that will impact the access to the software and the productivity of staff.



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    Clayton Bradshaw
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  • 31.  RE: TBC Subscription License for multiple users

    Posted 11 days ago
    Edited by John Longson 11 days ago

    Kia ora fellow TBC enthusiasts!

    Just got through the thread and I can see some frustration. I felt frustrated at first as well. However, as in most cases, we have an issue and we need to find a solution. Doing what surveyors do best, we don't have problems, we have solutions!

    I was hoping that by reading this thread I would get some insight into how others are using their subscriptions. We also had network licences set up and are now moving to subscriptions.

    Do you have a master email? For example, we have three main locations across Aotearoa New Zealand. Do you create three and share the remaining licences with team leads to manage?

    Do you all have a licence each and pass them around? How is that working in practice?

    Open to ideas. We know the hand we've been dealt, so let's make it work.

    Keen to hear your thoughts.

    Have a great day wherever you are, and I hope your residuals are low!

    Ngā mihi,

    John.

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    John Longson
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  • 32.  RE: TBC Subscription License for multiple users

    Posted 11 days ago

    Hey John, While I appreciate the positive attitude, and your sentiment on surveyors, I differ in the approach and solution.  Trimble has done something they don't understand the ramifications of and have done this through ignorance.  I met with our Trimble sales folks yesterday, and he couldn't understand my issue with the subscription set up because Trimble hands all of these sales and technical folks at these companies each an individual subscription license assigned to their user name.  Well of course they don't see our problem as they aren't balancing the number of license they have and that they have grown to purchase with the number of staff that will use them.  They don't pay for them and they all have their own.  When the Trimble technical representative listened and understood why the same process is ineffective and incredibly less valuable than what we had before, he was willing to carry that message to Trimble and hopefully help us make change.  We aren't asking for Trimble to change the business model they have carefully committed to.  They have decided to move off perpetual licenses for subscriptions, great, do that.  But please, make it a subscription model supported on a network license server like every other capable enterprise type software solution.  We will hopefully see Trimble listen and consider their costumer input.  But they can't do so if we don't first express the problems this will create for our carefully committed to business models also.



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    Clayton Bradshaw
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