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TBC v2025.10 Startup Error

  • 1.  TBC v2025.10 Startup Error

    Posted 08-24-2025 23:29
      |   view attached

    Over the weekend something has happened to my Laptop / TBC,

    Trying to either open or create a new Project I get the following error:  

    If I accept this I get a TBC Ribbon menu that appears to show all options / modules - very strange...

    But it won't let me create a new project (greyed out)  - if I select an option that is available it shows an error code as below and won't continue

    I have an external dongle and have never seen anything like this before (nor have my compatriots in the office)

    I have then tried the following with the same results each time:

    a) restarted computer 

    b) used Clean Utility and done a full deinstall of TBC

    c) Downloaded the Offline TBC Version

    d) Full re-install then restarted computer

    As far as I can see there have been no Windows updates over the weekend - only thing different I've done was have a long weekend away (am I being punished for not working the weekend?)

    Any suggestions welcomed (and yes I've contacted Dealer support line too)

    Thanks 

    John Mill



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    John Mill
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  • 2.  RE: TBC v2025.10 Startup Error

    Posted 08-25-2025 14:06
    Edited by John Mill 08-25-2025 14:06

    I think it's resolved thanks to Alan Sharp (Rockpile),

    Deleting SurveyRibbon64.Layout files seems to have fixed it.

    I'm surprised that the Trimble Cleanup Utility did not remove/resolve these



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    John Mill
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