Trimble Business Center

Anyone else having an issue inviting team members to a project within Trimble Sync Manager? I am using the desktop version and whenever I invite someone (either individually or multiple within a CSV), their name is not getting added to the project/seems like nothing happens (both new and existing projects)... But when I log into Trimble Connect online and check the project, all the team members names show up as they should. This is happening on multiple computers. There has also been instances lately where on the desktop version, within a project, the settings button does not appear at all?

There was an issue introduced in a Connect API release. This was resolved on the 16th of November. Please try again to confirm these issues are no longer occurring. 

Note - you may need to clear the AppData cache to get things working again for existing projects. 

To clear out the AppData cache for TrimbleSyncManager go to AppData\Local\Trimble\Trimble Sync Manager\Connect and delete the folder (the Folder name will be a long list of letters and numbers - this is the TID that is linked to your Email), and then re-sync projects if needed.

------------------------------
Brendon Edge
Geospatial Support Manager
Trimble New Zealand
------------------------------

Original Message:
Sent: 11-07-2023 07:19
From: Brandon King
Subject: Trimble Sync Manager - Invite Issue

Anyone else having an issue inviting team members to a project within Trimble Sync Manager? I am using the desktop version and whenever I invite someone (either individually or multiple within a CSV), their name is not getting added to the project/seems like nothing happens (both new and existing projects)... But when I log into Trimble Connect online and check the project, all the team members names show up as they should. This is happening on multiple computers. There has also been instances lately where on the desktop version, within a project, the settings button does not appear at all?