Trimble Business Center

When trying to import work orders in TBC v5.9 via WorksManager it is taking roughly 10-15 minutes to populate Devices/Machines in the list.  After loading, it then takes another 10-15 minutes after selecting a collector for import.  We just updated to 5.9 today and did not have this issue this morning prior to updating.  We have had multiple users on multiple sites attempt this with varying levels of success.  Overall, we have found sites with fewer devices load faster but, still get bogged down when trying to import work orders.  Has anyone else seen this?

Thanks,

Nate

Yes. This is a nuisance. 

When trying to import work orders in TBC v5.9 via WorksManager it is taking roughly 10-15 minutes to populate Devices/Machines in the list.  After loading, it then takes another 10-15 minutes after selecting a collector for import.  We just updated to 5.9 today and did not have this issue this morning prior to updating.  We have had multiple users on multiple sites attempt this with varying levels of success.  Overall, we have found sites with fewer devices load faster but, still get bogged down when trying to import work orders.  Has anyone else seen this?

Thanks,

Nate

Just tried again this morning and it took 59 minutes to import 1 work order.  Got another laptop and was able to open a blank 5.81 TBC file, connect to WM, and import the same file in 2 minutes.

Yes. This is a nuisance. 

When trying to import work orders in TBC v5.9 via WorksManager it is taking roughly 10-15 minutes to populate Devices/Machines in the list.  After loading, it then takes another 10-15 minutes after selecting a collector for import.  We just updated to 5.9 today and did not have this issue this morning prior to updating.  We have had multiple users on multiple sites attempt this with varying levels of success.  Overall, we have found sites with fewer devices load faster but, still get bogged down when trying to import work orders.  Has anyone else seen this?

Thanks,

Nate

I was assuming it was something on WM end. Good call on checking older version. 

2 min is still long in todays cyber speed but definitely faster.

@Charlie Sorg

Just tried again this morning and it took 59 minutes to import 1 work order.  Got another laptop and was able to open a blank 5.81 TBC file, connect to WM, and import the same file in 2 minutes.

Yes. This is a nuisance. 

When trying to import work orders in TBC v5.9 via WorksManager it is taking roughly 10-15 minutes to populate Devices/Machines in the list.  After loading, it then takes another 10-15 minutes after selecting a collector for import.  We just updated to 5.9 today and did not have this issue this morning prior to updating.  We have had multiple users on multiple sites attempt this with varying levels of success.  Overall, we have found sites with fewer devices load faster but, still get bogged down when trying to import work orders.  Has anyone else seen this?

Thanks,

Nate