I also have the issue in v5.90. I'm sticking with v5.80 for now. Tested it once on Friday and finally left it to run when I left the office for the weekend. Tried it again today, took about 20 minutes to load the devices and 30-40 minutes to load the WO list to choose one to import. Closed the command and chose a collector to choose a WO to see if it was any faster....it wasn't. Sticking with 5.80 for now as 5.81 seems to not load all of the devices. Definitely a TBC problem there and not WM.
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Katie Byron
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Original Message:
Sent: 06-29-2023 11:27
From: Patrick L'heureux
Subject: V5.9 and WorksManager Slow Connection
I was assuming it was something on WM end. Good call on checking older version.
2 min is still long in todays cyber speed but definitely faster.
@Charlie Sorg
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Patrick L'heureux
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Original Message:
Sent: 06-29-2023 08:11
From: NATE HOWARD
Subject: V5.9 and WorksManager Slow Connection
Just tried again this morning and it took 59 minutes to import 1 work order. Got another laptop and was able to open a blank 5.81 TBC file, connect to WM, and import the same file in 2 minutes.
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NATE HOWARD
Original Message:
Sent: 06-29-2023 07:51
From: Patrick L'heureux
Subject: V5.9 and WorksManager Slow Connection
Yes. This is a nuisance.
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Patrick L'heureux