2024.00 TBC Save Errors

View Only

Zack Putnam posted 07-16-2024 15:22

Ever since we upgraded to 2024.00 I have been getting save errors on my network drives. Saves successfully the first time but then the next time I save I get this error.

Doesn't happen if I roll back to previous version.

Anyone experienced this?

Ronny Schneider posted 07-16-2024 17:18

Yes,

I've seen that happen as well. And it can mess up/empty your point cloud regions since it seems to mess up the database connection entry in the project. Didn't find a way to restore it.

I've seen under the Support-Tab -> Updates that they've released a patch. But I haven't seen the release notes yet.

Erik Petersen posted 07-17-2024 05:21

It's not like the release notes tell you everything they fixed/implemented anyways...

Edit: I've also had some issues where the saving errors out. I then can't open it up in older versions "for drafting purposes, cause x-section drafting has been broke since 5.72 i think" says file has been corrupted can not open, but it opens fine in 2024.

Zack Putnam posted 07-17-2024 06:53

Unfortunately update did not resolve the issue. Is there anyone I should be contacting for this or do I just look for alternative software solutions at this point?

Adrian Selander posted 10-06-2024 22:39

Anyone find a solution for this issue with saving?

Doug Bach posted 10-08-2024 09:14

Hi Zack,

This is something we are looking into at Trimble. We do not recommend, nor support working from shared or network drives, only working locally. That being said, the issue seems to occur for some users even when trying to save to their local drive, so we are currently looking into this. If saving locally does not help as a work around, it seems that for right now the best workaround is downgrading to 2023.11

Uwe Cerny posted 10-17-2024 04:19

Same Problem, when i will save on an synology server.
When i save the project local, it works.

Trimble TBC Version: 2024.01 - 01.05.2024 on an Windows PC.