Hi Marc,
I created the required GGF (Geoid Grid File/Format) using Geoid Grid Factory utility (v1.5). It worked/works for me also under Windows 10 Prof (F1 Help for it does not work,
so you have to know what is necessary to input in its input fields and how, because some input fields seem to be quite unclear). Nevertheless, it worked for me
even under Win10 and the (quasi)geoid models I created (one of them in 2020) work with TBC problem free.
It is very unfortunate and unaccountable that on one hand TBS offers the use of GGF and SGF (shift grid file) formats and on the other hand offers NO tools for creating them.
So try Geoid Grid Factory. However, you have to prepare the input TXT/ASCII data in correct format (instructions attached).