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 TBC 2024.12 - Shapefile export causes crash / locking

AOC Survey's profile image
AOC Survey posted 05-22-2025 09:29

On Export of GIS shapefiles TBC feezes and locks.

Apparently this is to do with shared universal libraries with ARCGIS Pro.  Can anyone tell me 

Which version of TBC works with which version of pro?

i.e does TBC 2024.10 work with Pro 3.4?

And how do i roll back to a previous version of TBC.  It seems impossible to find.

Have lost a lot of time to this today so any help gratefgully received.

thanks,

Tony

Thomas Schucker's profile image
Thomas Schucker

Hi Tony,

sorry for the inconvenience. 

Shape file export does not depend on ArcGis Pro libraries, so the issue is related to something else..
I have quickly tried to export shape files using TBC 2024.12 and was not able to find a general issue.
Maybe its related to a specific project.
If you like, I can have a look at your TBC project.

TBC 2024.10 and 2024.12 work with ArcGis Pro 3.4.
Just ensure that ArcGis works on your machine and you are signed in into your ArcGis Pro account using ArcGis Pro, then it will work with TBC too.
In TBC you can check if you have access using GisConnectionManager.
Try to create a new connection to a file geodatabase and check that ArcGisProProvider3 shows up:

Hope this helps.

Best regards
Thomas

AOC Survey's profile image
AOC Survey

HI Thomas,

Thanks for your help.  I do not have the GIS module installed, just exporting fronm the general shapefile exporter. 

On exporting to shapefile with ARCGIS pro installed (v3.4) TBC 2024.12 causes a permananet hang.  On uninstalling Pro it works fine. There are several internet sources that suggest TBC and Pro piggyback off certain shared libraries.  When i roll back to Pro 3.2 it works fine.

Can you think of a reason why this is?  It happens with every single project I have tried.

Thanks,

Tony

Thomas Schucker's profile image
Thomas Schucker

Hi Tony,

thanks for your feedback.

I have ArcGis Pro 3.4.3 installed and TBC 2024.12.
There are no issues when export to shape on my side.
Maybe it works differently with a different TBC license.

Would you like to share your license details with me?
Then I can try on my side with the same settings.

Thanks
Thomas

Michael Birch's profile image
Michael Birch

I experienced the same issue with 2024.12 as well, I've since rolled back to 2024.10.

I'll download 2024.13 today and see if it will work.

Thomas Schucker's profile image
Thomas Schucker

Hi Tony, Michael,

I would like to circle back and see if the problem is solved with the lasted TBC version 2024.13.
Please let me know if you still experience issues.

Thanks
Thomas