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 Trimble Access 2020.01 cant recognize my SD card

Vukašin Majkić's profile image
Vukašin Majkić posted 09-21-2022 02:29
Hi, 

After the upade I cant see my SD card in the list when i want to add linked files to a job. I see my hard drive where everything is installed but not my SD card where all my project data is. When i  use export/import on a job then my SD card appears on the list... i haven't had this problem before I installed the update... can someone help?
Rob Koot's profile image
Rob Koot posted 09-22-2022 20:15
Hi Vukasin,
Your distributor would be a better person to talk to on this, they can lodge a support case to Trimble with all the information required which makes the process quicker and easier for everyone.
If you can provide a bit more info I can try to help. What version did this work on? And you upgraded to 2020.01 or did you mean 2022.01? And you do mean SD card, not USB card, right? Lastly, what controller are you using. Thanks.

Cheers
Rob

FYI the Trimble Access and Survey Field Solutions Community would also be better than the TBC community
https://community.trimble.com/communities/community-homepage?CommunityKey=aed48040-ff0f-40aa-9750-a83b700ddf97