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Dear WM user,

Incident Reported - 14MAY2026 15:51 UTC

We are currently experiencing issues with delays in design conversion. we have restarted the instances, and all of them are now up and picking up jobs. We are monitoring.

Status: Monitoring

Incident Update - 11MAY2026 16:30 UTC

We have identified and resolved a latency issue in the backend system; the situation is currently under monitoring.

Incident Update - 11MAY2026 15:50 UTC

The infrastructure issues affecting design conversion have been resolved, and the systems are now actively processing jobs. With no backlog remaining, the conversion process is stable. However, the investigation into loading delays on the Projects and Designs pages is ongoing, and we will provide further updates as they become available.

Dear WM users,

Incident Reported - 11MAY2026 14:19 UTC

We are currently experiencing delays in design conversion and issues with the Projects and Designs pages loading properly in ProfileX.

We are actively working to resolve this and will provide updates as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your continued patience.

Status: Resolved

Dear WM users ,

There is an ongoing outage in Microsoft Azure East US region due to which you may face brief interruptions in Worksmanager. 

We will continue to monitor the situation and keep you updated on the status.

For more details, please refer to:
https://azure.status.microsoft/en-us/status

Status: Resolved

Update - 4:00 PM UTC

The issue was identified as an underlying infrastructure concern. It now appears to be resolved, and we are continuing to monitor the situation closely.

Dear WM Users,

Incident - 12:45 PM UTC

We are currently experiencing intermittent issues in WorksManager, which may cause brief interruptions to a few customers. Our team is actively investigating the situation and will keep you updated.