Community Home

Announcements List

  • New patch release is out! (2020.0.12a)

    We have released a patch and full install for 2020.0.12a.

    If you have installed 2020.0.12 already, download and install the patch.

    If you have 2020.0.11 or earlier, download and install the full installation.

    Why are we releasing a patched version of 2020.0.12?

    The 2020.0.12 version contained a minor bug regarding upload to Geosuite Cloud, updating to the latest version fixes this issue.

    Projects created, edited etc in 2020.0.12 will not have any issues/errors, it is just the upload to Geosuite Cloud that could have problems.

  • Trimble Access software: Version 2024.10 released

    I'm pleased to announce Trimble Access 2024.10 is now available for installation.

    This latest version brings targeted updates designed to elevate your surveying experience.
    Key Highlights:
    • Enhanced measurement & data collection
    • Expanded integration & interoperability
    • Streamlined construction layout & stakeout processes
    Our user-centric features aim to meet the evolving needs of surveying professionals, ensuring precise and efficient field operations and all built to make a surveyor’s job easier.

    To learn more about the key features and enhancements included in this release, see the following:

    Cheers
    Rob

    Trimble Access Product Manager 
  • Unable to add devices to WorksManager

    Status: Resolved

    Incident Update: Monday, 16 September 2024 5:07 pm UTC

    We found that a recent change has caused this issue, it is now reverted, and the add device feature is working as expected. Regret  inconvenience.

    Dear WorksManager users,

    Users may encounter issues when adding device(s) to a WorksManager account, where the "add device" menu closes without the device being added. The team is working on resolving this issue. Watch this space for further updates.

    Incident Reported: Monday, 16 September 2024 2:55 pm UTC

  • Update on the Issues reported with EW and SW devices

    WM Designs Deleting from Earthworks Machines

    Incident Reported: 21 August


    Background: A few Earthworks devices out in the field experienced synchronization issues causing design deletion from the machine.


    Solution provided: 
    As of 7.30 AM on 13th September, the issue is fixed and we are monitoring. The root cause of this issue is an API in TCC fetching heavy file content.

    Siteworks Devices Crashing on Sync to WorksManager


    Incident Reported: 10th September 8 AM UTC to 11th September 11:45 AM UTC


    Background: This issue has occurred due to a TCC instance upscale to handle the Earthworks design deletion issue.

     
    Solution provided: The changes are now reverted and the problem has been fully resolved as of 11:45 AM UTC on September 11th.

  • EULA - a heads up!

    Dear WorksManager users, 

    We would like to inform you that, sometime next week when you login to WorksManager, you will see a pop up dialog that reads ‘End User License Agreement’.  Kindly know that it’s a requirement from a Trimble legal compliance perspective, and as customers, you are required to accept the agreement before you can continue using the product. For new users of WorksManager, it will be shown at the first time of login. 

    When you are presented with the terms of use, you need to scroll down fully until the bottom of the agreement which will enable a checkbox for acceptance of the terms, and when you accept, you can click ‘Continue’ to get into the product.

    This acceptance will be valid for 1 year/ 365 days from the date of acceptance. After that, it expires, and the popup will be displayed again

    You will be able to access the 'Terms of Use' anytime from the product down below the Trimble icon in the left main menu along with 'Privacy'. 

    Note that when you clear your browser cookie, or use a different browser like Safari, Firefox, or use the browser in incognito mode, the popup will show again, and you just need to accept it again.

Upcoming Events List


Latest Discussions List

  • Posted in: Trimble Penmap

    Hi, We are using Penmap for Android and a Trimble DA2 receiver. The firmware on the receiver updated several days before we noticed this. in the past week or so, data points collected are incorrect, having a 4 to 7 m error in position, eg a feature ...

  • Is this a valid warning? If you go to Settings / Storage, how much space do you have available? ------------------------------ Norman Smart ------------------------------

  • Profile Picture

    ANTEX

    Hello I have question about corrections from antex file. Since Trimble R12I or R12 or R10, can receive signals from Galileo, how we can implement antenna phase center correction when we only have for two GPS and two GLONASS frequencies in any available ...

  • Hi Pedro, same thing is happening today. What's going on? Has anyone received any notification about the change of address on the Trimble Connect home page? ------------------------------ Lorenzo Corbella ------------------------------

  • If you know the identifier for the base you used (for example, SACY or TRAK, etc.), you could find it and its location via links on this Orange County page . ------------------------------ Norman Smart ------------------------------

Recent Shared Files List

  • Posted in: Trimble Penmap

    Penmap for Android 11.9.0.2614 Find attached the last version of Penmap for Android running on TDC100/TDC150 ...

  • Posted in: Trimble Penmap

  • Customers using the older, retired Trimble® Positions™ Desktop add-in or TerraFlex® Desktop add-in ...

  • Posted in: WorksManager

  • Connect for Browser | Release Notes - Account Admin Project Users List | Oct 30, 2024 Application: ...