Latest product news
Trimble Remote Assist for Legacy devices
Trimble Remote Assist for legacy devices is now available with
Feel free to have look at the product bulletin that was sent early June for reference.
Update (Jul 31, 8 am MDT) - The issue is resolved. Legacy devices should be able to sync with TCC now. Regret inconvenience in the last week. We would endeavor to avoid these issues in the future. Happy weekend!
Update (Jul 31, 1 am MDT) - We were able to narrow down the issue, and a fix has been deployed. The teams are monitoring the product, and its performance. Thanks for your patience!
Issue: Certain legacy GCS/ SCS devices are unable to sync to WorksManager/ TCC
Trimble Connected Community (TCC) team performed an infrastructure upgrade over the weekend of 18th July. We had a few issues in the first few days, and they are all sorted out. However, we still have one lingering issue with legacy devices that use FTP connections - ~10% of legacy GCS/ SCS devices are not able to sync to WorksManager/ TCC at all.
We would like to inform that we are looking at this issue with highest priority. We are close to narrowing down the issue. We hope to resolve this before we go to the weekend.
We will keep you posted on the status here, and we sincerely regret inconvenience!
Trimble® Remote Assist for Siteworks
Trimble® Remote Assist for Siteworks functionality has been added to Windows 10 data collectors with the release of Trimble Siteworks Software v1.30. Read this product bulletin for more info.
Our WorksManager backlog of features for the next 3 months is provisionally:
• WorksOS - WorksManager basic integration - In progress, will be released at the launch of WorksOS
• Send design to a specific device
• Groundworks support
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You can find a WorksManager User Guide and other helpful short video clips on the Trimble Civil Construction Library (Retrieve).
Enter a name and email address, and you will be able to use the additional links below for quick access to areas of interest.
TBC 5.21 Publishing to WorksManager Workflow