WorksManager allows users to wirelessly transfer data such as 3D designs to the construction site, increasing efficiency and saving drive time and money. Supervisors and data managers will be sure that the right machines or data collectors are always using the current design. A practical dashboard shows managers an overview of their sites. Contractors can prevent costly mistakes and rework by seeing their construction technology in the field in real-time.Â
Dear WorksManager Users,
The maintenance is scheduled for Sunday, April 12th, 2026, from 04:30 AM to 05:30 AM UTC
During this period, IBSS may experience brief service interruptions.
No action is required from you; services will resume automatically once the maintenance is finished.
Thank you for your cooperation.
Update: 11:00 AM UTC This issue is resolved and we are monitoring.
Incident - 5:20 AM UTC
We are observing an issue in remote assist status not displaying in the WM UI for clients . Our team is actively investigating the matter.
We will provide updates as more information becomes available.
We apologize for any inconvenience this may cause and appreciate your continued patience.
Status: Resolved
Update - 26th March, 08:00 UTCWe identified and resolved an issue that was causing delays in files being received on devices. File transfers should now be working as expected. Our team has implemented the necessary fixes and will continue to monitor the system to ensure stability.
Please note that users may experience a delay in receiving files on the devices.
We are currently working to resolve this issue and will update once it is fixed.
Update - 20:38 UTC
The On the Air updates for Earthworks devices resuming normal operations at this time. It is enabled for upgrades to v2.22.1
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We have temporarily disabled On the Air updates for Earthworks devices due to some firmware issues.
We will provide an update once the issue is resolved.
Status: Completed
Please note that we have a scheduled maintenance activity taking place on Sunday, March 15th, 04:30 AM – 06:30 AM (UTC).
During this period features in WM and TCC may experience brief service interruptions.
No action is required on your part. Services will automatically resume once the maintenance is complete.
Thank you for your support.
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See the PDF linked below.