Trimble Business Center

 View Only
Back to discussions
Expand all | Collapse all

TBC - Impossible to export *.dsz / *.svd / *.svl files

  • 1.  TBC - Impossible to export *.dsz / *.svd / *.svl files

    Posted 07-07-2022 12:53
    Hi,

    I have a problem on a customer's workstation where it's impossible to publish the project (*.dsz) of site in the project library. However, the *.cpz / *.cal / *.smz files are exported correctly. The *.dsz file does not export either via Export > Field Data Exporter because of an "Error occurred during export" message when exporting to local disk or USB stick. I also have the same problem when trying to export *.svd / *.svl files via Export > Field Project Exporter.
    We have tried to install several versions of Business Center (V3.80 to 4.12) without success. The installation of a version 5.70 does not seem to be successful. The IT department tells me that they have checked for updates to the .NET Framework and Visual C++. The configuration of the workstation meets the minimum requirements and there seems to be no internal restrictions that could prevent exports (directories modified without success).
    Do you have any idea? Has anyone encountered a similar problem?



    ------------------------------
    Kévin SOULARD - SITECH FR
    ------------------------------


  • 2.  RE: TBC - Impossible to export *.dsz / *.svd / *.svl files

    Posted 07-07-2022 15:55
    https://community.trimble.com/discussion/570-unable-to-publish-field-data-to-project-library#bm322d7f0a-a3d6-4141-afa3-9bc2580c8f69

    The thing with the C++ redistributables is that the GCS900 simulator that TBC is calling in the background needs the old 2008 redistributable. It is installed with TBC but might get scrambled.

    Unfortunately those error message are usually no help. In those cases I always use the Microsoft Process Monitor to see what the system is doing and to narrow down where it fails. You'd need admin rights to use it and then it's still time consuming to inspect the log. Or, as Richard did in the above mentioned thread, look into the Windows Event Viewer.

    What kind of workstation are those? First time you run TBC on them?

    The guys from Germany had an issue a while ago with a certain type of computers that prevented design creation for GCS900 and Earthworks.
    The manufacturers mouse driver created a file "program." in "C:\".

    During the design creation TBC wants to check the design with a simulator that is hidden in it's subfolder. And for some inexplicable reason it starts with a string "C:\" and then iterates and expands that string step by step to "C:\Program Files\Trimble\Trimble Business Center\Machine Control Emulator", and while doing that it checks if that path exists.
    That file "program." directly in "C:\" lead to a premature "success" and the whole process stops/fails there.


    ------------------------------
    Ronny Schneider
    ------------------------------

    Original Message


  • 3.  RE: TBC - Impossible to export *.dsz / *.svd / *.svl files

    Posted 07-07-2022 16:23
    Just FYI.
    Here you can see how TBC iterates that path until it finds the simulator. Don't ask me why, since a bit further up it does have the full path already.


    If it "Succeeds" before it confirms the whole simulator path the design creation process fails.


    ------------------------------
    Ronny Schneider
    ------------------------------

    Original Message