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Status: Completed

Dear WM users,

The maintenance is scheduled for Wednesday, May 20th, 2026, from 05:00 AM to 07:00 AM UTC.

During this period, IBSS may experience brief service interruptions.

No action is required from you and services will resume automatically once the maintenance is finished.

Thank you for your co-operation.

Dear WOS users,

Status: Resolved

Incident Update - 19MAY2026 9:04 AM UTC

The tag files have begun processing and the backlog is currently being cleared.

Incident Reported - 19MAY2026 07.38 AM UTC

We are currently experiencing an issue where productivity data isn't progressing due to a problem with one of the service. The team is actively working to resolve this.

Dear WM user,

Status: Resolved

Incident Update - 18MAY2026 10:08 AM UTC

We are not currently experiencing any issues with the delay in design conversion, and we continue to monitor the situation

Incident Reported - 14MAY2026 15:51 UTC

We are currently experiencing issues with delays in design conversion. we have restarted the instances, and all of them are now up and picking up jobs. We are monitoring.

Status: Resolved

Incident Update - 11MAY2026 16:30 UTC

We have identified and resolved a latency issue in the backend system; the situation is currently under monitoring.

Incident Update - 11MAY2026 15:50 UTC

The infrastructure issues affecting design conversion have been resolved, and the systems are now actively processing jobs. With no backlog remaining, the conversion process is stable. However, the investigation into loading delays on the Projects and Designs pages is ongoing, and we will provide further updates as they become available.

Dear WM users,

Incident Reported - 11MAY2026 14:19 UTC

We are currently experiencing delays in design conversion and issues with the Projects and Designs pages loading properly in ProfileX.

We are actively working to resolve this and will provide updates as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your continued patience.