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Hi, We had noticed an issue with Connect Sync v2.69.4.0 that was just freshly released. We have provided a hot fix with v2.69.5.0. In case you had used the v2.69.4.0 , please uninstall it and install the latest version. Regards Darshan Rajaram Kamat (on behalf of Trimble Connect Sync)
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We have provided a fix for the following issues for Trimble Connect for Browser - Blank screen , OR Issue with 3D Viewer measurements We request the users facing these issues to follow the steps below - Open https://web.connect.trimble.com Go to “Developer Tools” (Chrome : F12 ; Edge, Mozilla Firefox : Ctrl + Shift + I) Navigate to Application > Storage > “Clear site data” . Screenshots for each browser are given below - Google Chrome Browser Microsoft Edge Browser Mozilla Firefox (please clear individually for each line item) ...
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We request Android users of Connect for Mobile app to upgrade to Android version 10 and above. This is to ensure that there are no issues in the app usage due to older OS. versions. Steps to upgrade the Android version on devices are available here . We will be upgrading the minimum supported version to Android version 10 by the end of 2023 (31-Dec-2023) . Regards Darshan Kamat (on behalf of Trimble Connect)
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We request Connect’s 3d domain users ( https://3d.connect.trimble.com ) to start using the web domain ( https://web.connect.trimble.com ) before 31 Dec 2023 . This includes any of the following - bookmarks to the legacy domain for opening 3D files, views , any legacy URL links shared through individual emails or chat , or use of legacy 3d domain in any embedded applications. After the end of 2023 , the legacy 3d domain will be retired and all requests will fail . Background As it stands today, Connect for Browser, Mobile and Windows apps do not have the same features. One of the most common feedback ...
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Microsoft Office 365 Integration Restriction in China starting May 31, 2023 As shown in the figure below, Trimble Connect for Browser has an integration with Microsoft Office 365 that enables files stored in Connect to be launched in Microsoft Office 365 environment. After 31-May-2023, this integration will not be available for users in China . Impacts for users in China : Users in China will no longer have the option to open Microsoft documents in Connect in the Office 365 environment for viewing or editing purposes. They will have to download, edit files in relevant desktop applications and upload again ...
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Dear All, Starting April 2023 , Apple mandated an upgrade to their SDK 16.1 . While we currently support version 15, our next version of Connect for Mobile (v2.23) for iOS will need a minimum iOS version of 16. On 15-May-2023 , we will be releasing v2.23 of Connect for Mobile. If you are on iOS version below 16 , and if you install the latest version of Connect for Mobile (v2.23 when it releases), the app will not work . Therefore, in order to continue using Trimble Connect for Mobile, please upgrade to the latest iOS version 16 before 15-May-2023 . Regards Darshan Kamat (On behalf of Trimble Connect)
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Our users have observed issues in Connect for Browser while launching the 3D Files, 3D Views (from Files Explorer , 3D Views list) and Custom PropertySet UI . Apologies for the inconvenience caused. The issue has been inconsistent and not easily reproducible. We are investigating the root cause for this so that we can provide a permanent fix. In the meantime we suggest our users (facing this issue) to use any of the following workarounds that solve the issue (observed so far) - Refresh the Browser (Ctrl + F5 for Chrome/Edge) Clear cache and browsing history. Sometimes direct method of clearing cache from Chrome Browser settings may ...
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The Trimble Connect team has performed a security upgrade and as a result of this update, some of the functionalities associated with our ‘share file/model’ functionalities have been impacted. Links to directly download previously-shared files will be invalidated; users can download the files from the Viewer or the project member can re-share to create a new valid link. Please find below the detailed impacts of the change on each of the ‘share modes.’ Impacts of the change Share Mode Access Setting Email options After change Instructions on Next steps Specific members of the project ...
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There will be an outage for our licensing system on July 30th 2022(Saturday) , 02:30 am to 04:30 am UTC . The downtime will be used to upgrade our licensing infrastructure. New purchases or license changes in this duration will not be possible. Regards Trimble Connect Team
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By 8-Mar-2022 (60 days from now) , Connect for Mobile and Browser 3D Viewer will upgrade to use the latest libraries. This is expected to improve performance of 3D model interaction. Impact to users Apple device users will have to upgrade to iOS 15. Upgrade process details can be found here . Devices compatible with iOS 15 can be found here . No changes are needed for Android devices.
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We are making necessary security updates for the Connect for Browser application (including the Web 3D Viewer). Hence we request users to have the latest version of Web Browser . The recommended minimum Web Browser versions will be v89 for Chrome v89 for Edge v13.1 for Safari v78 for Firefox If older versions of Web browsers are used , you may experience issues accessing Connect for Browser after 13-Sep-2021 .
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We request users on older versions of the Mobile app to move over to the latest Production(v2.14) or Beta version(v2.14.1). After 17-Mar-2021 (another 2 weeks), the files for legacy 3D viewer will not be processed. We had requested the same on 20-Jan-2021 through Release notes ( Reference ) and an announcement banner.
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We are proud to announce that Trimble Connect is now certified compliant with ISO/IEC 27001:2013. See the press release for more information.
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Trimble Connect Sync - Mac 2.56.2.0 Dec 11, 2020 Trimble Connect Sync Mac | 2.56.2.0 Improvements Sync processing logic has been optimized Bug Fixes Resolved app crash issue while trying to change server path. #Trimble_Connect_Sync #3D_Viewer #Release_Notes #Product_Updates ​
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Trimble Connect Sync - Windows 2.56.2.0 Dec 7, 2020 Trimble Connect Sync Windows | v2.56.2.0 Improvements Sync processing logic has been optimized with hybrid approach. Bug Fixes Local Transfer failed to sync completely when a subfolder was deleted in the Browser app. The same is addressed now. Local Transfer wasn’t considering user preferences. Deleted files/folders on server were getting re-uploaded from local Combination operations were failing for local transfer sync. For example, if a file is renamed , then moved in server and then the file is modified in local, then local transfer sync would fail. This is fixed now. ...
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— SNEAK PEEK — Trimble Connect for Browser’s interface is changing! We have been hard at work at redesigning our application and bringing consistency between our browser dashboard and browser viewer applications. Data Explorer View Project in 3D Viewer New You can now open projects in the 3D Viewer from the main web application. Simply go into the desired project and from the Explorer page, click the Overflow Menu › View project in 3D Viewer. File & Folder Detail Panels Updated Updated file and folder detail panels. Views All the Views you created or that have been shared with you from ...
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Trimble Connect 3D Viewer 1.0.133 Nov 03, 2020 Trimble Connect for Browser 3D Viewer v1.0.144 Improvements Today we launched a new version of the Trimble Connect for Browser 3D Viewer, available at https://3d.connect.trimble.com . This update introduces the new perpendicular measurement tool toolbars. Use the perpendicular measurement tool to quickly take shortest perpendicular distances between points, edge lines and object faces: When starting the perpendicular measurement tool, the new toolbar allows choosing the snapping preference (snap to points, lines, or faces): After the measurement has been created, the new toolbar allows ...
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Trimble Connect Mobile 2.13 Oct 25, 2020 Trimble Connect for Mobile Andriod | iOS | v2.13 Improvements Connect for Mobile v2.13 is now available in Google Play Store and Apple App Store. Focus of this release was aligning the new 3D viewer functionalities to the legacy 3D viewer. New 3D Viewer : Mark-ups and Measurements Create, Edit and Delete Mark-ups Markups can be of different types - Free-hand, Arrow, Line and Text Add or Edit Measurements New 3D Viewer : Create & Edit Views Save markups and measurements by creating Views in the new 3D Viewer Share Views by adding assignee Update and sync View ...
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Trimble Connect Mobile 2.13 (BETA) Oct 01, 2020 Trimble Connect for Mobile Andriod | v2.13 (BETA) Improvements Beta version of Connect for Mobile is now available in Google Play Store. New 3D Viewer : Mark-ups and Measurements Create, Edit and Delete Mark-ups Markups can be of different types - Free-hand, Arrow, Line and Text Add or Edit Measurements New 3D Viewer : Create & Edit Views Save markups and measurements by creating Views in the new 3D Viewer Share Views by adding assignee Update and sync View across all clients Status Sharing Status Sharing is now available from the right panel ...
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Connect for Browser now has a new Drawing Viewer. Release notes for the same can be found here .
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